Printing lower pane of OE and Web Pages

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Linda - 12 Aug 2003 00:50 GMT

When I try to print a web page, it comes out blank except
for an address and date at the bottom. ie:
file://C:\WINDOWS\TEMP\triBEPLA.htm 8/11/03
Also, when I try to print an email from Outlook Express,
the only thing that prints is the information in the
headers...FROM: TO: Cc: SENT: SUBJECT: but nothing
in the lower pane. Even if I select and/or highlite the
actual message, it still doesn't print.
These things worked properly before today. Other programs
like Quicken seem to print fine.
Any suggestions?

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Michael Santovec - 12 Aug 2003 02:00 GMT

Blank Page Is Printed in IE/OE 5.5+
http://support.microsoft.com/?kbid=271583
Print and Print Preview May Display Only Text at Top of Page
http://support.microsoft.com/?kbid=272518

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> When I try to print a web page, it comes out blank except
> for an address and date at the bottom. ie:
[quoted text clipped - 7 lines]
> like Quicken seem to print fine.
> Any suggestions?

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Linda - 12 Aug 2003 03:07 GMT

Thank you so much. This fixed both problems.
Any idea how these settings were changed? Is there
something I can do to prevent this from happening again?

Linda

>-----Original Message-----
>Blank Page Is Printed in IE/OE 5.5+
[quoted text clipped - 19 lines]
>
>.

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Michael Santovec - 13 Aug 2003 01:00 GMT

Was it article 271583 that fixed your problem?

If so the Autoselect option might have been accidentally enabled when viewing the menus in
OE, or the default setting might have changed during a software upgrade.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> Thank you so much. This fixed both problems.
> Any idea how these settings were changed? Is there
[quoted text clipped - 29 lines]
> >
> >.

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