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Windows Forum / Outlook Express / OE 5.x / May 2004

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OE message count

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joe935 - 30 May 2004 11:51 GMT
Quite often after deleting the last message in the in box, the message count
will still show 1 item remaining.
 I know i can fix the problem by deleting the inbox.dbx folder. But why is
this happening?
Jim Pickering - 30 May 2004 19:41 GMT
Most likely it's a result of corruption of the Inbox.  Check the file size
of the Inbox after you've emptied the last message.  Then compare the size
of a completely empty one such as you would have after deleting Inbox.dbx
with Outlook Express closed.  This is a common problem with users who have
the option set in an antivirus program to scan incoming email (a waste of
CPU cycles which does nothing for the user but cause connection problems and
dbx corruption problems, but it *does* make them feel good, or so the
antivirus program writers believe).
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Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.

> Quite often after deleting the last message in the in box, the message
> count
> will still show 1 item remaining.
>  I know i can fix the problem by deleting the inbox.dbx folder. But why is
> this happening?
joe935 - 31 May 2004 12:10 GMT
Thanks Jim for your response
You are correct the size of the supposedly empty inbox.dbx was always larger
than an empty dbx file.
 I did have AVG set to check incoming mail and have now turned it off,
reall didn't need it because I use Mailwasher. So I will see if the problem
reoccurs.

>> Most likely it's a result of corruption of the Inbox.  Check the
>> file size of the Inbox after you've emptied the last message.  Then
[quoted text clipped - 13 lines]
>>>  I know i can fix the problem by deleting the inbox.dbx folder. But
>>> why is this happening?
 
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