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Windows Forum / Outlook Express / OE 5.x / May 2004

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Efax No go

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zipper57 - 26 May 2004 02:51 GMT
I tried to send a document using "eFax'. The message did not go through (it uses OE) and I keep getting pop-ups about this eFax. Although I no longer want to send it, and have deleted eFax from my machine, I still get the pop-up as long as OE is running in the background. I have contacted everyone I can think of and No Help! Every time I try to check my email, Oe tries to send the eFax first, and only after I get the pop-up and stop the attempt will it check my mail. It is also giving me fits trying to get mail out, as OE tries to send the Efax first
I don't wish this on anyone, but if anyone has had a simular problem - what do I do? I really think I'll have to check myself into a mental hosp. if it continues.
Help - some body - - any body
Michael Santovec - 26 May 2004 04:15 GMT
The message is probably sitting in the Outbox folder.  Select that folder, highlight the
message and press Delete.

If you are unable to do that, this could be a corrupted Outbox folder in Outlook Express:
- Close Outlook Express.
- OE4: Locate the files outbox.mbx and outbox.idx in the mail directory and delete them.
You can use Start, Find, Files or Folders, outbox.??x to find them.
- OE5+: Locate the file outbox.dbx in the mail directory and delete it.  You can use
Start, Find (or Search), Files or Folders, outbox.dbx to find it.  On Win2000 you need
enable the display of Hidden or System files in the folder options and XP you need to use
the advanced options to find Hidden or System files.  (You can also determine the location
by looking in OE at Tools, Options, Maintenance, Store Folder.)
- Open Outlook Express again.  It will create a new empty Outbox.

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Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> I tried to send a document using "eFax'. The message did not go through (it uses OE) and I keep getting pop-ups about this eFax. Although I no longer want to send it, and have
deleted eFax from my machine, I still get the pop-up as long as OE is running in the
background. I have contacted everyone I can think of and No Help! Every time I try to
check my email, Oe tries to send the eFax first, and only after I get the pop-up and stop
the attempt will it check my mail. It is also giving me fits trying to get mail out, as OE
tries to send the Efax first.
>  I don't wish this on anyone, but if anyone has had a simular problem - what do I do? I really think I'll have to check myself into a mental hosp. if it continues.
>  Help - some body - - any body
PA Bear - 26 May 2004 04:37 GMT
Mike, does eFax require a Full MAPI Client?
Signature

~PA Bear

> The message is probably sitting in the Outbox folder.  Select that
> folder, highlight the message and press Delete.
[quoted text clipped - 26 lines]
> continues.
>>  Help - some body - - any body
Michael Santovec - 26 May 2004 18:54 GMT
I have no idea.

I assumed from his problem description, that the it's one of those services where you send
an e-mail to a special e-mail service and that in turn gets faxed to the desired phone
number.

His description sounds like a message stuck in the Outbox that's OE is trying to send
every time he does a send and receive (or checks for mail every xx minutes), and is
failing due to some error, perhaps a bad e-mail address.

Signature

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> Mike, does eFax require a Full MAPI Client?
> > The message is probably sitting in the Outbox folder.  Select that
[quoted text clipped - 27 lines]
> > continues.
> >>  Help - some body - - any body
PA Bear - 27 May 2004 00:52 GMT
IIRC eFax does require a Full MAPI client.  I wonder if OP ever had eFax
working with OE?
Signature

~PA Bear

> I have no idea.
>
[quoted text clipped - 42 lines]
>>> continues.
>>>>  Help - some body - - any body
 
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