See if the info in this KB article helps you fix the problem:
191946 - Err Msg: Address Book Failed to Load, Outlook Express Is...:
http://support.microsoft.com/?kbid=191946

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Jim Pickering, MVP-Outlook Express
Please reply only to the newsgroup.
Roger <rajiv70@hotmail.com>
wrote in 002f01c36a67$d19e3cd0$a501280a@phx.gbl:
> I have just acquired an old Win 95 computer (my first one)
> and it has IE5.5 and OE5 installed on it. OE5 was working
[quoted text clipped - 9 lines]
> for your time.
> Roger
Roger - 26 Aug 2003 18:00 GMT
Thank you. It seems I need to reinstall OE5. However,
trying to reinstall via "Add component" for MIcrosoft
Internet explorer through the control panel's Add/REmove
programs" fails at attempt to connect with the download
site. The message I get is "Setup was unable to download
the required components. Please make sure you are
connected to the internet or try to run setup again later".
This happens everytime I run setup and even though the
internet connection is on. What do I do now?
Thanks,
Roger
>-----Original Message-----
>See if the info in this KB article helps you fix the problem:
[quoted text clipped - 16 lines]
>> Roger
>.