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Windows Forum / Outlook Express / OE 5.x / March 2005

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cannot open address book and cannot always open messages

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nealp - 23 Mar 2005 03:59 GMT
First I was having a problem with DIRECTDB.DLL. I tried renaming folders.dbx
without success. Next I moved all my .dbx folders out of the message store
and finally got OE to come up without any more errors. Now, I cannot access
my address book (I get a message indicating an error and that the address
back may not be installed properly) plus, I can only view messages in the
preview pane, when I try to open them I get a generic "Error" message.. I
think I was getting this early on in my attempt to fix things and either
there is some link between the folders.dbx or the inbox.dbx and the address
book? my .wab file is still in the proper directory so I am not sure of the
next step
Frank Saunders, MS-MVP, IE/OE - 23 Mar 2005 13:13 GMT
> First I was having a problem with DIRECTDB.DLL. I tried renaming
> folders.dbx
[quoted text clipped - 10 lines]
> the
> next step

1  Address Book:
Address Book Failed to Load, Outlook Express Is...: It also applies to IE6
http://support.microsoft.com/?kbid=191946

2.  Exactly what does the error message say?

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Frank Saunders, MS-MVP, IE/OE
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