Inbox Problem

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Kevin22 - 24 May 2005 06:33 GMT

Did a reinstall of the OS(WinME) on my system and have problems in the email
message transfer.

Used the program suggested in the OE6 Discussion group. It was at
www.oehelp.com/oebackup/default.aspx. I was able to backup the messages, but
could not correctly restore them using that program.

Basically I did the following steps.
- Updated Outlook Express to 6.0. Next time it was started all messages that
were in my email were automatically downloaded. (Had not meant that to
happen.)
- Moved the files in the Inbox to a 'Transfer' folder to prevent them from
being written over.
- Tried "oebackup" to restore without success.
- Did a 'drag and drop' of Inbox.dbx to test it. That was the bad move. Have
received error messages when going into Inbox since then.
- I was successful in doing an import through OE from where the email
folders were saved.

Clicking on the 'Inbox' currently says "Folder Could not be Displayed:
Possible causes Low Disk Space or Low Memory". Trying to receive messages
gets "An unknown error has occurred.........No, Error Number: 0x800C012E".

Tried a reinstall of OE without success.

Sorry this wasn't shorter. Thanks for anything.

Kevin

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PA Bear - 24 May 2005 06:52 GMT

Try compacting all OE folders. See below. (Ideally, you would have
compacted them before creating the backup.)

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

Possibly unrelated to your current problem:

Was IE6 installed prior to the reinstall of WinME? If so, did you uninstall
IE6 before reinstalling WinME?

IE Help > About > What version (e.g., IE 6.00.1234.5678XX <=include any
letters at the end)?

OE Help > About > What version?

Signature

OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security, AH-VSOP

Inside Outlook Express
http://www.insideoe.com

> Did a reinstall of the OS(WinME) on my system and have problems in the
> email
[quoted text clipped - 28 lines]
>
> Kevin

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Kevin22 - 24 May 2005 22:41 GMT

Robear,

Only reinstalled WinME from the OEM disc which brought me back to IE 4. Did
not uninstall IE 6. IE is currently at 6.0.2800.1106 and OE is at
5.50.4133.2400.

Have noticed another problem in Express. All my folders now include 2 of
each message.

So should my steps be:
-Clear out sent items and Deleted Items. (Can't do inbox since it is
inaccessible.)
- Compact all the folders and back them up.
- Uninstall OE & IE.
- Reinstall OE & IE.
- Import the folders back in.

Then I should be good?

Thanks for your input.
Kevin

> Try compacting all OE folders. See below. (Ideally, you would have
> compacted them before creating the backup.)
[quoted text clipped - 54 lines]
> >
> > Kevin

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Frank Saunders, MS-MVP, IE/OE - 25 May 2005 00:22 GMT

> Robear,
>
[quoted text clipped - 18 lines]
> Thanks for your input.
> Kevin

WinMe cannot take you back to IE4. It came with 5.5
However, if you re-installed WinMe without first uninstalling IE6, that
usually causes problems. I suggest that you also post to
news://msnews.microsoft.com/microsoft.public.windowsme.internet

Signature

Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

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PA Bear - 25 May 2005 04:02 GMT

Cross-posted/Followup set to WinME General newsgroup.

Kevin, because you didn't uninstall IE6 before reinstalling WinME, you've
now got what the WinME pros <waves to Noel, MikeM, et al.> call "version
soup".

Keep that OE backup handy and don't delete anything you want to have in OE
from your ISP's mail server.

The only way you're gonna get straightened out is by uninstalling and
reinstalling IE via the steps (all of 'em!) on MVP Noel Paton's page:

http://www.btinternet.com/~winnoel/ReInIE.htm

Please post all followup to the WinME General newsgroup. You're in much
better hands there, Kevin. Once you're straightened out, you should be able
to import your backup into OE without a problem and then download messages
on the server.

Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

> Robear,
>
[quoted text clipped - 87 lines]
> > >
> > > Kevin

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Kevin22 - 25 May 2005 14:54 GMT

Thanks for all your suggestions.

I'll try the steps on that website and post anything else in the WinME group.

Thanks,
Kevin

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