Hi JS...have you tried going to Message, New Message Using, then following
the black arrow to the right...then scrolling down to Select Stationery?

Vicki

after selecting create mail - apply stationery does not work. If you go to
the source you can see where it is typed, but it does not appear in the
message.  Also if I select format background color - that does not show
(under source you can see it typed).  Please help