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Windows Forum / Outlook Express / OE 6.x / April 2004

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OE disappears

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anonymous@discussions.microsoft.com - 30 Apr 2004 16:49 GMT
When I change identities OE disappears from my desktop.  
I have to go to task manager and shut it down so that I
can re-open it to continue.

I am using Windows XP and OE 6 with a cable modem.

Does anyone else have this problem or know of a fix for
it?

Jeanette
PA Bear - 30 Apr 2004 19:03 GMT
Q330994/April03 Cumulative Patch for Outlook Express (which you you prolly
have installed) contains a bug causing the problem you and many others are
having.  Until this bug is addressed by the OE Team, we're advised to always
leave an Identity via File>Exit and Logoff Identity and not use File>Switch
Identities.

Others have found the Force Identity Logon, which essentially does the same
thing, works for them: http://insideoe.tomsterdam.com/tips/forceid.htm.

If one of your Identities is the default 'Main Identity', which is much more
prone to such problems, you could try replacing it with a new Named Identity
(File>Identities>Add new identity) in hopes of finding more reliability.
Import messages from the old Identity before deleting it
(File>Identities>Manage Identities).
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HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

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> When I change identities OE disappears from my desktop.
> I have to go to task manager and shut it down so that I
[quoted text clipped - 6 lines]
>
> Jeanette
David - 30 Apr 2004 20:46 GMT
I am having the exact same problem.  Has anyone shared the solution?
   
    ----- anonymous@discussions.microsoft.com wrote: ----
   
    When I change identities OE disappears from my desktop.
    I have to go to task manager and shut it down so that I
    can re-open it to continue
   
    I am using Windows XP and OE 6 with a cable modem
   
    Does anyone else have this problem or know of a fix for
    it
   
    Jeanett
   
 
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