service pack 2 installation

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pjohnson $remove this$ @plymouth.ac.uk - 12 May 2004 13:57 GMT

Last weekend I installed SP2 on my Windows 2000 home pc.
Since then, I have been unable to connect to the Internet
or Outlook. I get an error message on Outlook that
saysconnection to the server has failed.Socket error
10060.Error no. 0x800CCC0E.
I don't know whether the installation is to blame, but it
seems likely. Freeserve / Wanadoo (my ISP) have suggested
I contact Microsoft, as they supply the service packs. I
have set up a .NET Passport address and this is my first
time! They suggest removing and replacing my email
settings if the problem is NOT the SP installation.

Can anyone help please?

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Bruce Hagen - 12 May 2004 15:15 GMT

Generally, this is the culprit:

Disable e-mail scanning in your anti-virus. You will still be
protected by the other components of your A/V.
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65
434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection

But Windows 2000 has had Service pack 3 out since last October. You
might want to check that out.
http://www.microsoft.com/sql/downloads/2000/sp3.asp

Also, make sure your A/V is disabled before you download anything.

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Bruce Hagen
~IB-CA~

"pjohnson (remove this) @plymouth.ac.uk"
<anonymous@discussions.microsoft.com> wrote in message
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> Last weekend I installed SP2 on my Windows 2000 home pc.
> Since then, I have been unable to connect to the Internet
[quoted text clipped - 9 lines]
>
> Can anyone help please?

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mcarb@bellsouth.net - 12 May 2004 16:17 GMT

>-----Original Message-----
>Last weekend I installed SP2 on my Windows 2000 home pc.
[quoted text clipped - 12 lines]
>
>.Same error message here. I did a couple of things,

though. But I think it was after I upgraded my Outlook
Express from 5 to 6. The other thing I did this weekend
was upgrade my Norton Internet Services from 2003 to
2004. If I disable the Norton Internet Services, emails
go through ok. I've tried every other setting in NIS to no
avail. Unfortunately, it looks like NIS may have gotten
hosed up - When going through firewall settings, changes
do not take, and I receive continuous dll errors, etc.

Another problem I am experiencing - here again I don't
know for sure when it started - is that the response time
to browse through my inbox and other folders in Outlook
Express 6 is verrrrryyyyyy lonnnnnggggg - like about seven
seconds each time I highlight an email entry.

Anybody know anything about this?
What settings and mail files should I backup before doing
any removal/re-installs?

I understand Outlook Express 6 is tied into IE also. My
workstation is running on ME.

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