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Windows Forum / Outlook Express / OE 6.x / December 2004recieving email
I am not recieving all my email messages. SOmetimes they come in sometimes they don't. Can anyone help? I use mozilla for a browser. I have windows xp? my service provider said it is a problem with outlook express. Are you using an antivirus product and have it set to scan incoming email messages? If so, disable the option since it provides no added protection and can lead to timeout and disconnection problems when downloading mail. You remain protected since your antivirus program will alert you if you attempt to open an infected file.  SignatureJim Pickering, MVP, Outlook Express Please reply to newsgroup only. >I am not recieving all my email messages. SOmetimes they > come in sometimes they don't. Can anyone help? > > I use mozilla for a browser. > I have windows xp? > my service provider said it is a problem with outlook express. Thanks Jim. If I do this, will the emails that have been sent then come through to my system, or are they lost in cyber space? The people who have sent me messages never got a bounce back email saying it didn't go through. >-----Original Message----- >Are you using an antivirus product and have it set to scan incoming email [quoted text clipped - 10 lines] > >. Yes and your anti-virus will still stop you from opening or saving any virus attachment that it knows about. SignatureFrank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx > Thanks Jim. If I do this, will the emails that have been > sent then come through to my system, or are they lost in [quoted text clipped - 19 lines] >> >> . this didn't work. I din't get the emails that were sent over the past few days. Should they be coming in along with new mail? >-----Original Message----- >Yes and your anti-virus will still stop you from opening or saving any virus [quoted text clipped - 25 lines] > >. If they were downloaded earlier and your antivirus program quarantined or deleted them, they are most likely gone for good. You could try accessing your Inbox at the ISP to see if any mail remains there using web access if your ISP has such ability or use http://mail2web.com to check. SignatureJim Pickering, MVP, Outlook Express Please reply to newsgroup only. > this didn't work. I din't get the emails that were sent > over the past few days. Should they be coming in along [quoted text clipped - 37 lines] >> >>. Still not recieving emails. I can retrieve some messages, but not others? and more ideas >-----Original Message----- >If they were downloaded earlier and your antivirus program quarantined or [quoted text clipped - 44 lines] > >. No idea, since you have not answered completely any of the question you've been asked. Are you using an antivirus product? Do you have email scanning set in its options? Have you tried disabling it? What product is it? I only know of one product that can recover deleted messages from a hard drive (and then only if the original info has not been overwritten and that may well be the case here). That product is DBXpress and you can read about it at this link: www.oehelp.com SignatureJim Pickering, MVP, Outlook Express Please reply to newsgroup only. > Still not recieving emails. I can retrieve some messages, > but not others? and more ideas [quoted text clipped - 50 lines] >> >>. Thanks Jim. I thought I anwered the questions on a previous post, but maybe not. I use McAfee Security. I changed the setting to scan email after you told me to the 1st time. I am able to get some email, but certain thins do not come through. Thanks again for your help. >-----Original Message----- >No idea, since you have not answered completely any of the question you've [quoted text clipped - 61 lines] > >. Gee, I wish you hadn't said McAffee. That product has a bad habit of filling a DBX file with all zeroes which makes it unreadable by anyone or any utility. I doubt you'll find anyone here who would recommend using McAffee and Symantec products are not far behind in some of the havoc they create. Have no real idea of anything else that might help, other than only using web access to read your mail for awhile to ensure you at least get to see it first before it gets lost. As for your ISP, many are quick to blame all problems on Outlook Express rather than bothering to look within their own organization to see if there truly is a problem. That's what happens when tech help at your local ISP is only earning minimum wage and can only provide information from a "scripted" sheet of paper. SignatureJim Pickering, MVP, Outlook Express Please reply to newsgroup only. > Thanks Jim. I thought I anwered the questions on a > previous post, but maybe not. I use McAfee Security. I [quoted text clipped - 74 lines] >> >>. Does that mean that I need to change the DBX? What is DBX? Do you know how to change it? >-----Original Message----- >Gee, I wish you hadn't said McAffee. That product has a bad habit of [quoted text clipped - 90 lines] > >. A DBX file is a database file, readable by Outlook Express only (with the exception of some 3rd party utilities). You cannot change or interchange them with other DBX files since they will not be recognized by the master DBX file that holds all the information about them (Folders.dbx). If the problem is that you believe a DBX file to be corrupted, make a copy of it in a new folder you create, then download DBXtract from www.oehelp.com ($5) and run it inside of that newly created folder to see if it can extract any information as separate EML files. But as stated, the use of McAffee and email scanning can create a totally unreadable DBX file since it has been known to fill an entire DBX file with zeroes (or garbage) making them unreadable by any program or utility. Browse the website www.oehelp.com for some utilities that you may find handy if you continue to use email scanning in combination with McAffee. Good luck. SignatureJim Pickering, MVP, Outlook Express Please reply to newsgroup only. > Does that mean that I need to change the DBX? What is DBX? > Do you know how to change it? can anyone help >-----Original Message----- >I am not recieving all my email messages. SOmetimes they [quoted text clipped - 4 lines] >my service provider said it is a problem with outlook express. >. > I am not recieving all my email messages. SOmetimes they > come in sometimes they don't. Can anyone help? [quoted text clipped - 3 lines] > my service provider said it is a problem with outlook express. > i am having the same problems but mine occured because my isp changed my password and user details- they worked correctly on o /express but wont let me in my isp webmail- i even tried the old settings. i too am worried about all those lost emails.im not convinced that av is causing the problems -i think it could be one of the many bugs in mozilla i stopped using it ie - coudnt chat, images not appearing on websites,slower than i exp.ive checked my settings and they are correct with my isp.try using o/express with i/explorer |
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