OE won't run after XP and SP2 installed

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Vann - 31 Dec 2004 13:56 GMT

After installing XP Home upgrade from ME and XP sp2, I
tried bringing up OE and it asked for the MS Office 2000
SP1 CDROM. Since I don't have any Office products on my
PC, I don't have the SP1 CD. I can't install the SP1 or 2
or 3 from the site because it says I don't have any Office
products. Catch 22.
I tried uninstalling OE thru the add/remove programs and
it changed the icon on the desktop to Outlook. I tried
reinstalling OE and it asked for the MS Office 2000 CD.
I have never had ANY office 2000 products on this machine
from it's birth.

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Kuay Tim - 31 Dec 2004 18:11 GMT

Hi Vann,

This would appear to be a corrupted install of XP Home. There may have been
a file (also) used by Office 2000 present that resulted in a Registry entry
that now expects an install of MS Office 2000/Outlook when that file is
used, but that is only a guess. A Win XP newsgroup would be a good place to
ask your question. Contacting Microsoft support (through their Website)
might be required to help identify the exact cause of the problem.

Signature

Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*

> After installing XP Home upgrade from ME and XP sp2, I
> tried bringing up OE and it asked for the MS Office 2000
[quoted text clipped - 7 lines]
> I have never had ANY office 2000 products on this machine
> from it's birth.

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