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Windows Forum / Outlook Express / OE 6.x / July 2007Two problems
Hi everyone ... I have two problems with OE6 on Windows XP SP2. For some reason, it now takes about 30 seconds to display the first message. The messages download fine, but when it gets ready to display it the system appears to just hang for almost 30 seconds, with no network activity. Once it's displayed that first message, other messages appear quickly as they should. Second problem is right-click to "Save As ..." I no longer get any options except to save it as "untitled.bmp", which I can rename, but I'm trying to save .jpg images. If I click on the paperclip and select Save Attachments it presents me with the correct filename and extension to save it to. I want to restore my right-click ability to save it as named and as type. Thanks for any guidance here. Bill Stewart Cape Coral, FL  Signature==================== JUST IN FROM MEXICO: President Felipe Calderon of Mexico has announced that Mexico will not participate in the next Summer Olympics. He said that, "Anyone who can run, jump, or swim has already left the country." Problem #2: For IE6: Clear the Temporary Internet Files: In IE | Tools | Internet Options | Delete Files button. And check the box to Delete Offline content. For IE7: Tools | Internet Options | General Tab | Browsing History | Delete Temporary Internet Files. Internet Explorer saves images as bitmaps (.bmp Files): http://support.microsoft.com/kb/810978 Problem #1. May just need some tidying up. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Restore: http://www.insideoutlookexpress.com/backup/ This is a great two click program: Outlook Express Quick Backup (OEQB) http://www.oehelp.com/OEBackup/Default.aspx SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Hi everyone ... > [quoted text clipped - 17 lines] > Bill Stewart > Cape Coral, FL I have cleaned up the temp file in IE 7 and restored my right-click options. Thank you. I have a huge archive of old mail dating back to 1999. Each year is archived in a separate folder, named archive/past years/2006/inbox for example. In addition, in the archive folder I have an inbox folder for the current year that I move messages into regularly from the everyday inbox. Ditto for sent messages. So the daily inbox and sent messages folders remain small. This problem began after a compacting. I have copies of the folders on another computer, so I tried deleting all but one message from all the past years with no help. Up til this problem started my archive method has been working great for 8 years. Any other ideas? Is there a way to have OR rebuild the indexes and so on if I copy the backup copied of inbox(1), inbox(2) and so on back into my store directory? Thanks again, Bill > Problem #2: > [quoted text clipped - 67 lines] >> Bill Stewart >> Cape Coral, FL I'm not sure if I am following you with the archiving. Do you have dbx files for folders that do not exist in OE's folder tree? Were they lost after you compacted? Or did you do something? SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA >I have cleaned up the temp file in IE 7 and restored my right-click >options. Thank you. [quoted text clipped - 87 lines] >>> Bill Stewart >>> Cape Coral, FL .dbx folders are present. What I do is move the messages into an archive folder. The messages are there with no problem. The problem I'm having with OE6 is that when I first start it up, it receives messages from the email accounts that I have, both POP3 and hotmail. When it goes to display the FIRST message in the reading pane the system does nothing for about 30 seconds. There is no network activity and only sporadic hard drive activity. It's like the system has to think about something before it displays that first message that it just received. Once the first message is displayed, all other messages appear in the reading pane at proper speeds. Thanks again, Bill > I'm not sure if I am following you with the archiving. Do you have dbx > files for folders that do not exist in OE's folder tree? Were they lost [quoted text clipped - 91 lines] >>>> Bill Stewart >>>> Cape Coral, FL OK. The messages download as they should, but you can't see the text of the first message without a delay? You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > .dbx folders are present. What I do is move the messages into an archive > folder. The messages are there with no problem. The problem I'm having [quoted text clipped - 105 lines] >>>>> Bill Stewart >>>>> Cape Coral, FL After you move messages to other folders, do you compact the folders? How often do you compact the folders? SignatureRonald Sommer : .dbx folders are present. What I do is move the messages into an archive : folder. The messages are there with no problem. The problem I'm having [quoted text clipped - 105 lines] : >>>> Bill Stewart : >>>> Cape Coral, FL OK, I've created several identities in various tries and her's what happens. First, to answer Ronald's question, yes they were compacted, and in the usual 100 runs. The sizes of the past year files were all much greater than 100MB, but that has not been a problem until recently, and has worked for 8 years now. These folders have been compacted and re-compacted at the 100 run interval any number of times now since it became forced. Prior to that I never compacted them. On creating a new identity and importing the account settings for mail and newsgroups from the Main Identity all appears to be fine. Messages appear promptly. When I begin importing messages, though, the hang-time re-appears. Also, when importing, say, Archive/Past Years/2002/Inbox from the Main Identity I may get 2005 instead. The store directory has Inbox.dbx, Inbox (1).dbx, Inbox (2).dbx and so on through Inbox (9).dbx. Ditto for Sent Items. There are folders for each of the years 1999-2006.dbx, and so on. Apparently Inbox (3).dbx in Main Identity does not correspond to Inbox (3) in the new Identity. Deleting the past years altogether does not resolve the issue. Deleteing all but one message from each year also did not resolve it. I'd have to guess there must be something in the message folders creating the problem since until I start importing the problem doesn't exist. However, the problem re-appears no matter what folder I import. This may mean all folders became corrupted in compacting, or something else altogether is causing it through the import routine. I've spent several hours now trying to rebuild identities and various imports. The ONLY way so far to avoid the problem is to start a new identity and import NO messages, thus abandoning the archives I been keeping for 8 years. I repeat, there never was a problem before the compacting became mandatory after 100 runs. So I'm still stuck. I hate to lose 8 years of messages, or even THIS years messages if I let the 8 go. What next? THANKS for comtinuing to look at this, Bill > After you move messages to other folders, do you compact the folders? > How often do you compact the folders? [quoted text clipped - 139 lines] > can > : >>>> run, jump, or swim has already left the country." After you get the folders into OE, why not archive the folders on your HDD? This will keep OE clean and you will still have access to the messages. One way to save an entire folder to your HDD quickly is this. You can store them any place you want, but I'll use the Desktop as an example. Right click on the Desktop | New | Folder. Create as many as needed, and for now, put them on the left side of the Desktop. Open OE and drag the window to the right enough to see the folder you created on the Desktop. Open the folder in OE and click on one message. Ctrl+A will highlight them all. Left click on the messages and drag them to the folder on the Desktop. You can also be selective by holding the Ctrl key and just highlight certain messages and then drag them to the folder on the Desktop. Once you confirm they are in these folders, you can delete them from OE if you wish, and follow up with a Compact All Folders. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > OK, I've created several identities in various tries and her's what > happens. [quoted text clipped - 188 lines] >> can >> : >>>> run, jump, or swim has already left the country." Gonna play with this ... > After you get the folders into OE, why not archive the folders on your > HDD? This will keep OE clean and you will still have access to the [quoted text clipped - 217 lines] >>> can >>> : >>>> run, jump, or swim has already left the country." OK, that works to store the messages, but you cannot tell who they're from that way if you're looking for all mail from so-and-so. Can I then drag the folder from the desktop, or wherever, back into OE to get full search features back? > After you get the folders into OE, why not archive the folders on your > HDD? This will keep OE clean and you will still have access to the [quoted text clipped - 217 lines] >>> can >>> : >>>> run, jump, or swim has already left the country." Yes. Open OE and create a folder with the *exact* same name as the one on the Desktop. Open the new folder and then close OE. Go to Windows Explorer and locate the Message Store folder for your OE identity, but don't open it. Click on the Desktop and drag the file from the Desktop in the right hand pane to the OE store folder in the left pane. Prompt - "Do you want to overwrite......."? Click Yes. But if you are going to have to do this often, then I stand by my second suggestion. Create a new identity and import only your active folders. Leave this identity solely for the archived folders. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > OK, that works to store the messages, but you cannot tell who they're from > that way if you're looking for all mail from so-and-so. Can I then drag [quoted text clipped - 228 lines] >>>> can >>>> : >>>> run, jump, or swim has already left the country." I hope I have misread your post. Do you have Inbox(1), Inbox(2), Inbox(3), ..........? Or do you have inbox(1).dbx, inbox(2).dbx, inbox(3).dbx..........? Email dbx files with parenthesis and a number are an indication that the original inbox.dbx has become corrupted. Newgroup dbx files with parenthesis and a number can be from corruption or having the same news account on different servers. Corrupt dbx files will not import. If in the new Identity, you are getting folders with a parenthesis and a number, then you are getting corrupted folders. SignatureRonald Sommer : OK, I've created several identities in various tries and her's what happens. : [quoted text clipped - 178 lines] : > can : > : >>>> run, jump, or swim has already left the country." Sorry if I was imprecise. The email files are .dbx files. The newsgroup files have no numbers in parenthesis. I assume that the number in parenthesis corresponds to the folders I am maintaining past years in. Apparently, Inbox (2).dbx does not correspond to my second year stored, however. Importing number for year never matches up. Anyway, have now created an identity, imported the mail account settings, and, after paring down the Main Identity to only this year and last year's messages, imported the messages and appear to have it working correctly. I really, really wish WE would let me cut and paste directory listings, (or even print them so I could manipulate them), so I could show you the directory listings. You mentioned a 100MB limit on the .dbx file sizes. Last year's is 435MB. When I start importing other years I get the same problem. So is there some limit I am running afoul of now that hasn't existed before? Thanks! Bill >I hope I have misread your post. > Do you have Inbox(1), Inbox(2), Inbox(3), ..........? [quoted text clipped - 241 lines] > : > can > : > : >>>> run, jump, or swim has already left the country." The number in parenthesis means it is a dbx file that was created due to some corruption in a previous one. If you hover the pointer over the file, you can see the date it was modified. If you have more than one Inbox, the one with the latest number should be the one in use. Another thing you can do for archiving is to create yet another identity and just import the active folders. That identity should work smoothly. Keep this identity just for the saved folders for years past. Since you won't be getting new messages there, being fast is moot. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Sorry if I was imprecise. The email files are .dbx files. The newsgroup > files have no numbers in parenthesis. I assume that the number in [quoted text clipped - 270 lines] >> : > can >> : > : >>>> run, jump, or swim has already left the country." |
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