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Windows Forum / Outlook Express / OE 6.x / May 2008

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Accounts not showing in Tools drop-down box

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Monty - 04 May 2008 16:33 GMT
Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That is
why I asked about re-install.
Bruce Hagen - 04 May 2008 16:49 GMT
Please stick to one thread, Monty. Thank you.

Try a new identity.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
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          Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

> Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That
> is
> why I asked about re-install.
suki750 - 10 May 2008 21:28 GMT
I am ahving exactly the same problem and have tried both repair options.
Could this have been caused by SP3 and how can it be resolved?

> Please stick to one thread, Monty. Thank you.
>
[quoted text clipped - 10 lines]
> > is
> > why I asked about re-install.
PA Bear [MS MVP] - 10 May 2008 22:45 GMT
Please begin a new thread about /your/ problems.  Thanks.

> I am ahving exactly the same problem and have tried both repair options.
> Could this have been caused by SP3 and how can it be resolved?
[quoted text clipped - 20 lines]
>>> is
>>> why I asked about re-install.
 
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