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Windows Forum / Outlook Express / OE 6.x / May 2008

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Error message

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Mustang5 - 25 May 2008 21:42 GMT
Everything was fine until today, and now when I try to get my email I get
this error message:

An unknown error has occurred. Account: 'mustang5', Server:
'pop.att.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error
Number: 0x80004005

Can anyone help?
Michael Santovec - 25 May 2008 22:28 GMT
Have you made any recent changes, installing updates such as your
anti-virus?

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it.  It simply tells the
program not to flag any messages.  It still processes all the messages
and may still cause send/receive problems.  What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.

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Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> Everything was fine until today, and now when I try to get my email I
> get this error message:
[quoted text clipped - 4 lines]
>
> Can anyone help?
Mustang5 - 26 May 2008 02:19 GMT
No, I haven't made any changes. Thank you for the link - I'll check it out.

> Have you made any recent changes, installing updates such as your
> anti-virus?
[quoted text clipped - 18 lines]
>>
>> Can anyone help?
Mustang5 - 26 May 2008 23:11 GMT
Turns out there was a corrupted file causing all the problems. SBC-Yahoo
customer service was able to check it out from their end and fix it.
Something I never would have thought of.

> Have you made any recent changes, installing updates such as your
> anti-virus?
[quoted text clipped - 18 lines]
>>
>> Can anyone help?
Michael Santovec - 27 May 2008 03:06 GMT
Thanks for posting back.

Signature

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> Turns out there was a corrupted file causing all the problems.
> SBC-Yahoo customer service was able to check it out from their end and
[quoted text clipped - 23 lines]
>>>
>>> Can anyone help?
habibchaabane - 30 May 2008 11:08 GMT
> Everything was fine until today, and now when I try to get my email I get
> this error message:
[quoted text clipped - 4 lines]
>
> Can anyone help?
 
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