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Chris - 30 May 2008 12:46 GMT

I have Aol as my ISP which works fine. I also have Active 24 who supply
e-mail which I use through outlook express ver 6. Whilst I can recieve
emails through OE whenever I send emails I get the following error

The connection to the server has failed. Account: 'Chris (Work)', Server:
'smtp.activeisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10061, Error Number: 0x800CCC0E

I have tried smtp.aol.com with aol port setting 587 (OE port 25). Both Aol
and active24 assure me there part is working fine and " its the others ".
Aol now say its a Microsoft issue as its there software??

Is there anybody out there in technical land who has a answer to my very
frustrating problem!!!!

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Regards
Chris

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Jim - 30 May 2008 17:13 GMT

>I have Aol as my ISP which works fine. I also have Active 24 who supply
> e-mail which I use through outlook express ver 6. Whilst I can recieve
[quoted text clipped - 10 lines]
> Is there anybody out there in technical land who has a answer to my very
> frustrating problem!!!!

A search of the internet shows that this error means "server cannot be
found". There are quite a few fixes posted there as well.
You could try pinging the server whenever this error happens.
And, no matter what AOL says, servers sometimes get too busy to responds to
posts.
Jim

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PA Bear [MS MVP] - 30 May 2008 21:18 GMT

Not even close!

<QP>
To configure your AOL or AIM e-mail in the Outlook Express software:

1. Click the Tools menu, then click Accounts.
2. Click the Mail tab.
3. Choose from the options below, then click the Properties button.

imap.aol.com or imap.aim.com [for IMAP access]

pop.aol.com or pop.aim.com [for POP3 access]

4. Click the Servers tab.
5. Click the My server requires authentication box to place a check mark in
it, then click the Apply button.
6. Click the Advanced tab.
7. In the Outgoing mail (SMTP): box, type 587, then click the Apply button.
8. Click the OK button.
9. Click the Close button.
</QP>
Source:
http://help.aol.com/help/search.do?cmd=displayKC&docType=kc&externalId=http--hel
pchannelsaolcom-kjumpadparticleId217453

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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> I have Aol as my ISP which works fine. I also have Active 24 who supply
> e-mail which I use through outlook express ver 6. Whilst I can recieve
[quoted text clipped - 10 lines]
> Is there anybody out there in technical land who has a answer to my very
> frustrating problem!!!!

Reply to this Message