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Windows Forum / Outlook Express / OE 6.x / July 2008Service Pack 3 and Compacting Message
Ever since installing SP3, I get frequent messages to compact. I've read all the threads, and can't find any evidence of a solution yet. Does anyone know of a solution?  SignaturePete See this recent discussion about the problem: http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_fr m/thread/fcd35fbfa457fd6f For reference, here's a list of things which are known to cause this behavior: • Various & sundry anti-virus applications (including Norton) • Various & sundry anti-spyware applications • Various & sundry third-party firewalls • Any/all of the above running when SP3 was installed • IBM Rapid Access keyboard (driver) RAKDLL.DLL • Nero plug-in(s) • Windows Desktop Search • Windows Live Mail • Disk defragmentation • MailWasher Millions of OE users have installed SP3 without encountering this behavior after doing so. I know kos I'm one of them and I've installed SP3 on over a dozen machines. Not that MS will be interested but... Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > Ever since installing SP3, I get frequent messages to compact. I've read > all the threads, and can't find any evidence of a solution yet. Does > anyone know of a solution? I heartily agree... SP3 was an excellent Microsoft job. No Problems Here. The SP3 Development Team should give remedial lessons to the VISTA and WLM Teams. DSH > Millions of OE users have installed SP3 without encountering this behavior > after doing so. I know kos I'm one of them and I've installed SP3 on over > a dozen machines. I still need a solution... SignaturePete > I heartily agree... > [quoted text clipped - 10 lines] > > after doing so. I know kos I'm one of them and I've installed SP3 on over > > a dozen machines. You need to state your problem more clearly and describe your system. DSH "mallard85750" <mallard85750@discussions.microsoft.com> wrote in message news:6FA15549-2BB5-4F79-A8E6- 7BAEB2FE957F@microsoft.com... > I still need a solution... >> I heartily agree... >> [quoted text clipped - 11 lines] >> > SP3 on >> > over a dozen machines. Fair enough. Before installing SP3, I got the compacting message about once a month and compacted. Now I get it every three days or so, and once it comes up, I get it every time a send an email. System is XP Home with SP3. What more do you need to know? SignaturePete > You need to state your problem more clearly and describe your system. > [quoted text clipped - 21 lines] > >> > SP3 on > >> > over a dozen machines. The compaction frequency can be adjusted: Tools, Options, Advanced, Maintenance, "Compact the database on shutdown every xx runs". SignatureGary VanderMolen, MS-MVP (Mail) > Fair enough. Before installing SP3, I got the compacting message about once > a month and compacted. Now I get it every three days or so, and once it [quoted text clipped - 27 lines] >> >> > SP3 on >> >> > over a dozen machines. I can't find an "Advanced" option tab, nor any place to make the change you suggest. What am I missing? SignaturePete > The compaction frequency can be adjusted: > Tools, Options, Advanced, Maintenance, "Compact the database on shutdown [quoted text clipped - 31 lines] > >> >> > SP3 on > >> >> > over a dozen machines. If you can't see the menu in WLM, press Alt M M. The instructions posted earlier are for WLM. Signature...winston ms-mvp mail > I can't find an "Advanced" option tab, nor any place to make the change you > suggest. What am I missing? > >> The compaction frequency can be adjusted: >> Tools, Options, Advanced, Maintenance, "Compact the database on shutdown >> every xx runs". What's WLM? SignaturePete > If you can't see the menu in WLM, press Alt M M. > The instructions posted earlier are for WLM. [quoted text clipped - 6 lines] > >> every xx runs". > It stands for Windows Live Mail (previously known as Windows Live Mail Desktop). Unfortunately, the original post is no longer available on my news server, so I don't know whether whether the problem occurs with Windows Live Mail or with Outlook Express (or both). [NB Whilst it is permissible to snip irrelevant content, inclusion of previous posts is helpful in subsequent replies]. This thread has been cross-posted to Outlook Express and WLM newsgroups. The previous advice relates to WLM - not OE6. > What's WLM? > [quoted text clipped - 9 lines] >> >> shutdown >> >> every xx runs". That setting is for Windows Live Mail (WLM). If you are using Outlook Express (OE), that setting does not exist. This thread is cross posted in both OE and WLM newsgroups which is causing some confusion. As for the prompt, it should only occur closing OE. Are you opening and closing OE each time you send a mail? Or you are sending messages from another program such as IE or Word? IF so, is OE closed when you do that? SignatureMike - http://pages.prodigy.net/michael_santovec/techhelp.htm > I can't find an "Advanced" option tab, nor any place to make the > change you [quoted text clipped - 43 lines] >> >> >> > SP3 on >> >> >> > over a dozen machines. Millions of users may not have encountered this behavior, but I have, numerous people on this site have, and you've provided a list of potentially conflicting things that may cause this problem, including the most widely used anti-virus app - Norton. That hardly makes MS look good. Now that I have that off my chest, does anyone have a solution instead of a lecture? SignaturePete > See this recent discussion about the problem: > http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_fr m/thread/fcd35fbfa457fd6f [quoted text clipped - 40 lines] > > all the threads, and can't find any evidence of a solution yet. Does > > anyone know of a solution? People are always pulling some asinine claim out of their hip pockets that NORTON is to blame for their woes -- as a convenient whipping boy. My experience has been that NORTON INTERNET SECURITY 2008 is an EXCELLENT product and well-worth the price -- as have been previous versions. The problems occur when pogues and poguettes attempt to load cheap and ill-designed freeware on their computers, don't upgrade MS products regularly and fail to use GOOD, SOLID software that has been tested by Symantec and vice versa. Then they have only THEMSELVES to blame. SignatureDSH Lux et Veritas et Libertas Vires et Honor >> For reference, here's a list of things which are known to cause this >> behavior: [quoted text clipped - 9 lines] >> • Disk defragmentation >> • MailWasher I presumed the above list would be self-explanatory. What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running when you installed WinXP SP3? Are you using an IBM Rapid Access keyboard or is the file RAKDLL.DLL present on your machine? Are you running one or more Nero plug-ins? Is Windows Desktop Search installed? Is Windows Live Mail installed? Was it ever installed? Have you run Disk Cleanup and then a Defrag session since you installed SP3? Do you use MailWasher? Do you use any other anti-spam application/filtering? Is your anti-virus application configured to scan incoming/outgoing mail? OE File | Identities | Manage identities: Are you using the default "Main Identity"? Have you opened a free WinXP SP3 support incident about this? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > Millions of users may not have encountered this behavior, but I have, > numerous people on this site have, and you've provided a list of [quoted text clipped - 55 lines] >>> all the threads, and can't find any evidence of a solution yet. Does >>> anyone know of a solution? Using Norton AV and firewall, plus Microsoft Defender anti-spam. All were running when I installed SP3. Not using anything else on the list you provided. Haven't run the Norton equivalent of Cleanup and Defrag since installing SP3. Anti-virus does scan incoming and outgoing email. I don't know how to determine if I'm "using the default "Main Identity"". I have opened a support dialogue with MS - no help. SignaturePete > >> For reference, here's a list of things which are known to cause this > >> behavior: [quoted text clipped - 96 lines] > >>> all the threads, and can't find any evidence of a solution yet. Does > >>> anyone know of a solution? NB: Please do NOT crosspost any more replies to your thread to the Windows Live Mail newsgroup! Working backwards: > I have opened a support dialogue with MS - no help Doesn't surprise me. See my first reply to this thread. > I don't know how to determine if I'm using the default "Main Identity" OE File | Identities | Manage identities: Is "Main Identity" the only one listed here? > Anti-virus does scan incoming and outgoing email. Disable it ASAP! It provides no additional protection, it's known to cause corruption (e.g., loss of OE messages; the compacting problem you've encountered since install WinXP SP3) and even Symantec says it's not necessary: <QP> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </QP> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > Haven't run the Norton equivalent of Cleanup and Defrag since installing > SP3. I said nothing about any "Norton equivalents" of these WINDOWS utilities: Start | (All) Programs | Accessories | System Tools | ... > Using Norton AV and firewall, plus Microsoft Defender anti-spam. > All were running when I installed SP3. Defender is an anti-*spyware* application, not an anti-spam application. NAV and Norton Personal Firewall should have been disabled (and the Windows Firewall *enabled*) prior to installing WinXP SP3. [1] If the Norton application is a 2008 version (i.e., Norton Internet Security 2008; Norton 360 2008), things could be more problematic. [2] I will have some suggestions/recommendations after seeing your next reply to this thread. =================================== [1] WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all- prerequisites-for-a-successful-installation.aspx [2] FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with your Norton 2008 product installed http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink =true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=20080530144453EN Related: • http://windowssecrets.com/2008/05/29/02-Norton-software-conflicts-with-Windows-XP-SP3 • http://aumha.net/viewtopic.php?f=62&t=33522 • http://norton.lithium.com/norton/board/message?board.id=nis_feedback&message.id= 1624#M1624 • http://support.microsoft.com/kb/953791 Signature~PA Bear > Using Norton AV and firewall, plus Microsoft Defender anti-spam. > [quoted text clipped - 123 lines] >>>>> all the threads, and can't find any evidence of a solution yet. Does >>>>> anyone know of a solution? Overheated... I had no such problems. NIS 2008 and XP Pro SP3 are perfectly compatible. DSH > If the Norton application is a 2008 version (i.e., Norton Internet > Security 2008; Norton 360 2008), things could be more problematic. I still don't understand how to find the OE File and look to see if "Main Identity" is the only one listed. Could you provide more information? I have disabled Norton scanning for incoming and outgoing email. Currently the Compact Check Count in the Registry increases by 5-8 increments a day, even though I only open and close OE6 once or twice a day. I'll watch it and see if it's better. Do you want me to run Windows Scandisk and Defrag? You wrote:"Defender is an anti-*spyware* application, not an anti-spam application." OK, my mistake. Does it matter? NAV and Norton Personal Firewall were not disabled when I installed SP3. That's a done deal. Now what? Norton products are 2007. SignaturePete > NB: Please do NOT crosspost any more replies to your thread to the Windows > Live Mail newsgroup! [quoted text clipped - 192 lines] > >>>>> all the threads, and can't find any evidence of a solution yet. Does > >>>>> anyone know of a solution? In the main OE window, click on FILE | IDENTITIES | MANAGE IDENTITIES... Or use the keyboard shortcut ALT+F+D+M > I still don't understand how to find the OE File and look to see if "Main > Identity" is the only one listed. Could you provide more information? [quoted text clipped - 225 lines] >>>>>>> Does >>>>>>> anyone know of a solution? Of course! Sorry, I thought it would be more complicated. Main Identity is the only one. SignaturePete > In the main OE window, click on FILE | IDENTITIES | MANAGE IDENTITIES... > [quoted text clipped - 229 lines] > >>>>>>> Does > >>>>>>> anyone know of a solution? Then given the fact that you don't have any of the other applications I cited earlier installed, you may have a "horked" install of SP3 because NAV was running in the background and/or the NPF was enabled when you installed it... ...or the Main Identity may have been damaged by NAV's Email Scanning. (Please leave Email Scanning disabled permanently.) First let's see if the behavior persists if you replace Main Identity with a new user-created identity. 1. Create a new named identity (File | Identities | Add new identity) & configure your email account(s) in it. Name it anything other than Main Identity and don't even use the word "main" in it; do NOT rename the Main Identity! 2a. Compact all folders in the Main Identity; 2b. Import all messages from the Main Identity into the new one*; and then 2c. Open File | Identities | Manage Identities | and REMOVE the Main Identity. Now strictly adhere to all of the caveats I posted earlier and use your new identity for a few days, then tell me if the Compact Count still behaves the same way. Signature~PA Bear > Of course! Sorry, I thought it would be more complicated. Main Identity > is [quoted text clipped - 254 lines] >>>>>>>>> Does >>>>>>>>> anyone know of a solution? Then how do you turn off the red light warning in Norton? URL on that, por favor. DSH > ...or the Main Identity may have been damaged by NAV's Email Scanning. > (Please leave Email Scanning disabled permanently.) What have you done about going through the list to see which might be causeing your problem. When a proglem has a bunch of causes it seldom has a single solunion. > Millions of users may not have encountered this behavior, but I have, > numerous people on this site have, and you've provided a list of [quoted text clipped - 55 lines] >> > all the threads, and can't find any evidence of a solution yet. Does >> > anyone know of a solution? |
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