I am trying to fix a window xp home addition machine with IE 6.0. The search
function brings up a blank screen as well as the search function in windows
explorer. I am unable to access Hotmail or any site that requires a password.
When I tried to post a question here from that machine, I was unable to
access Net Password. I have spybot and antivir running on the machine. I am
hoping not to reinstall XP but am almost at wits end. Any ideas?
Hi Bob :-)
You most likely have a hijacker or malware on your system causing the
problem, which the programs you have run are unable to detect. Do the
following to fully clean your system:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder here
http://www.majorgeeks.com/download3019.html
and AdAware and Spybot.
Download the newest version of HiJackThis here:
http://www.bleepingcomputer.com/files/hijackthis.php
and SpyBot Search & Destroy
http://www.majorgeeks.com/download2471.html
Also visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".
And be sure to use the HijackThis. Please DO NOT post your log to this
newsgroup, but to the HiJackThis Support Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the Aumha HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.
If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.
Hope this helps
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
> I am trying to fix a window xp home addition machine with IE 6.0. The search
> function brings up a blank screen as well as the search function in windows
> explorer. I am unable to access Hotmail or any site that requires a password.
> When I tried to post a question here from that machine, I was unable to
> access Net Password. I have spybot and antivir running on the machine. I am
> hoping not to reinstall XP but am almost at wits end. Any ideas?