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Windows Forum / Internet Explorer / IE 6.x / April 2008

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Browser Helper Object - BHO

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rogeepete - 23 Apr 2008 13:59 GMT
I get a pop up screen about a BHO being installed. My Webroot Spy Sweeper
program is asking me if I want this to be installed.  Don't know what it is.

Also, with IE, I can get to sites like Google, can type in my search item,
but then
Google will not do the search.  At the bottom of my screen, I can see (green
progress bars) that the search results are tyring to load, but after five of
the green bars, everything stops.

Thanks for the help


Roger
Frank Saunders MS-MVP IE,OE/WM - 23 Apr 2008 16:54 GMT
>I get a pop up screen about a BHO being installed. My Webroot Spy Sweeper
> program is asking me if I want this to be installed.  Don't know what it
[quoted text clipped - 7 lines]
> of
> the green bars, everything stops.

You are infected.  Ignore that popup (which is from the infection) and do
this:

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

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Frank Saunders MS-MVP IE,OE/WM
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