Hi,
No one program can remove all malware and much of the malware currently in
circulation must be removed manually.

See these sites for help, including the posting of a HijackThis log to one
of the forums where HJT logs are analyzed:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Partial list of forums- there are others:
http://forum.aumha.org/viewforum.php?f=30
http://www.spywarewarrior.com/index.php
http://forums.whatthetech.com/forums.html
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://gladiator-antivirus.com/forum/index.php?
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

You will have to register to post to any of these forums and should look for
one or more "Important- Read this first" type messages, at whatever forum
you choose, for specific instructions.
- - -
After getting the machine cleaned up, give these 2 free, easy to use,
programs a try:
SpywareBlaster 4.0
http://www.javacoolsoftware.com/spywareblaster.html
Windows Defender
http://www.microsoft.com/downloads/details.aspx?FamilyId=435BFCE7-DA2B-4A6A-AFA4
-F7F14E605A0D&displaylang=en

Hope this helps,
Don
[MS MVP- IE]