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Windows Forum / Outlook Express / General Topics / November 2008how to restore a .BAK file
my messages were all disappearred. i notice some .BAK files in recycle bin. How do I retrieve these BAK folders? Thks Peter Your compacting process was probably interrupted, causing the loss of the folders/messages. All e-mail items may be missing when you start Outlook Express 6 Service Pack 1: http://support.microsoft.com/kb/918069 To restore a bak folder to the message store folder, first locate the Message Store in Windows Explorer. In OE: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, the dbx files are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. In Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. Open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the Message Store back up and change the file extension from .bak to .dbx. Close the Message Store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop.  SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ > my messages were all disappearred. i notice some .BAK files in recycle > bin. > How do I retrieve these BAK folders? > Thks > > Peter Thks Bruce I did the steps until I got stuck here - 'Open the Message Store back up and change the file extension from .bak to .dbx. Close the Message Store and open OE. The messages should now be back in the folder' how, where do I open Message Store? > Your compacting process was probably interrupted, causing the loss of the > folders/messages. [quoted text clipped - 40 lines] >> >> Peter The first part of my reply tells you how to find the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ > Thks Bruce > I did the steps until I got stuck here - [quoted text clipped - 50 lines] >>> >>> Peter ok, I got the message folder. Thks but when i right-click to change the file extension from .bak to .dbx., i could not find the option to do so. pls pardon my ignorance - you've been very helpful thus far. > The first part of my reply tells you how to find the Message Store. > [quoted text clipped - 63 lines] >>>> >>>> Peter When in the Recycle Bin, did you click Restore? Now it is in the message store and you can rename it. Right click on the bak file and then Rename. Make sure you have dragged the old dbx file out first. SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ > ok, I got the message folder. Thks > [quoted text clipped - 70 lines] >>>>> >>>>> Peter i did restore the file from recycle bin. but selecting rename from right-click only allows me to rename, not change file extension from bak to dbx. sorry > When in the Recycle Bin, did you click Restore? Now it is in the message > store and you can rename it. [quoted text clipped - 75 lines] >>>>>> >>>>>> Peter When you click Rename, the name is highlighted in blue. Let's say it's Foldername.bak. You can't change it to Foldername.dbx? What happens when you try? Did you make sure there is a Foldername folder in OE first? Did you open the folder and then close OE? Did you drag the old Foldername.dbx file out of the Message Store first? You can't rename the bak file if the old dbx file is still in the Message Store. SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ >i did restore the file from recycle bin. but selecting rename from >right-click only allows me to rename, not change file extension from bak to [quoted text clipped - 80 lines] >>>>>>> >>>>>>> Peter When I click Rename, I can change the highlighted blue to Foldername.dbx. The result is that it is only a name change, as I can see from the details that it is still a Bak file. Opening OE, the Foldername is empty. I did drag the Foldername.dbx out from store to desktop BUT it remains a BAK file Its ok. Thks a lot for your help > When you click Rename, the name is highlighted in blue. Let's say it's > Foldername.bak. You can't change it to Foldername.dbx? What happens when [quoted text clipped - 91 lines] >>>>>>>> >>>>>>>> Peter I honestly don't know why it can't be renamed. I hope someone else has an idea. I have done this many times just to make sure it works. SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ > When I click Rename, I can change the highlighted blue to Foldername.dbx. > The result is that it is only a name change, as I can see from the details [quoted text clipped - 101 lines] >>>>>>>>> >>>>>>>>> Peter maybe my OE is corrupted - I also see some other .BAK files in another of my folder (my previous store folder), apart from Recycle bin. Can guide me how to uninstall/reinstall OE? Thks & Regards >I honestly don't know why it can't be renamed. I hope someone else has an >idea. I have done this many times just to make sure it works. [quoted text clipped - 104 lines] >>>>>>>>>> >>>>>>>>>> Peter Are you *positive* that the bak file you restore to the message store is the message store for the correct identity? They're is no reason to find a bak file any place but the Recycle Bin, unless you restore it yourself. I can give you the instructions to reinstall IE & OE, but I have high doubts that it will be the cure. If you have IE7, you have to remove it first. How to Reinstall or Repair IE6 and OE6: http://support.microsoft.com/?kbid=318378 Although written for WinXP, it works for all Windows operating systems 98 or newer. SignatureBruce Hagen MS-MVP Outlook Express ~IB-CA~ > maybe my OE is corrupted - I also see some other .BAK files in another of > my folder (my previous store folder), apart from Recycle bin. [quoted text clipped - 112 lines] >>>>>>>>>>> >>>>>>>>>>> Peter Thks Signature_________________ Peter Toh TC Kopitiam Mobile - 91282032 > Are you *positive* that the bak file you restore to the message store is the > message store for the correct identity? They're is no reason to find a bak [quoted text clipped - 125 lines] > >>>>>>>>>>> > >>>>>>>>>>> Peter I understand renaming BAK with DBX. However, AutoCad uses DBX as a file extension. So when I rename the BAK, AutoCad kidnaps the file and shows the AutoCad icon instead of the OE Icon. How do I get around that to restore the missing emails to the in box where they were stolen by compacting the file? >I understand renaming BAK with DBX. However, AutoCad uses DBX as a file extension. > So when I rename the BAK, AutoCad kidnaps the file and shows the AutoCad icon > instead of the OE Icon. OE doesn't have an icon for that extension. If that is your only symptom I wouldn't worry about it. > How do I get around that to restore the missing emails to the in box where they were stolen by compacting the file? If necessary temporarily delete the filetype assocation with the .dbx extension. OE doesn't really use it, except as a way of finding its files in its Message Store. E.g. in a cmd window you could enter: assoc .dbx= HTH Robert Aldwinckle --- Hi Bruce and others. I stumbled across your answer to"How to Restore a .bak file" TOO late! I have tried other fixes to my problem and ended up making it worse. I think this "BAK" answer would have worked but you have to tell me how to apply it to where I am now with the extra problem I've created. My original problem was that OE would hang upon startup. I searched for a fix and found one that basically had me remove the .dbx files from the Stor folder to a temp folder on my desktop,restart OE and use the import messaeg feature to rebuild my OE. This fix worked well the FIRST time. I ws able to reimport all my messages and the hanging stopped. About a month later tho it started again. THIS time however the fix didnt work as well-ie I lost some folders and their messages during the process. Let me say here that I have an extremely large OE and that this may have been the root of my original problem. I was in the process of compacting and creating additional folders so that this wouldnt happen, & I'm not sure but I think that MAY have caused the hanging problem the second time. Anyway-I attempted the same fix again immediately & THIS time I couldnt even create the temp folder!-due to "low disk space" I didnt know it then, but having 2 1/2 temp folders-plus my OE filled up my hard disk! So now I have the 2 temp folders that contain the missing folders & messages-but they will NOT import to the OE!??! I'm hoping somebody can now tell me how to retrieve the messages from the .dbx and or bak files so that I can start dleleting them and reclaim my HD space. I'm running Windows XP/OE6 with a 144 GB hard drive. I see that this article about the BAK files is from 2007 so hope you're still around Bruce or someone else can help! Thanks in advance! The size of OE is more or less irrelevant. The size of each folder is what counts. Here is how to restore a bak file, (1), and import a single dbx file, (2). All e-mail items may be missing when you start Outlook Express 6 Service Pack 1: http://support.microsoft.com/kb/918069 1: To restore a bak folder to the message store folder, first locate the Message Store in Windows Explorer. In OE: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, the dbx files are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. In Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. 2: This is for a dbx file on the Desktop. If you have it somewhere else, just interchange Desktop for that location. In the message store in Windows Explorer, click on the dbx file for the missing folder and drag it to the Desktop at the top of the folder tree. Open OE and create a folder with the *exact* same name as the one on your Desktop. Open the new folder and then close OE. (You must do this). Go back to Windows Explorer and Click Desktop and drag the file from the Desktop to the OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do you want to overwrite......."? Click Yes. ~~~~~ You /may/ be better off creating a new identity, importing the folders that you can and use fix #2 for the rest due to the Low Disk Memory issue, but try 1 or 2 first. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Restore: http://www.insideoe.com/backup/ This is a great two click program: Outlook Express Quick Backup (OEQB) http://www.oehelp.com/OEBackup/Default.aspx SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA <Vern Simmons>; <FSS>; <LUTCF> wrote in message news:20081120225458bigvern1@msn.com... > Hi Bruce and others. I stumbled across your answer to"How to Restore a > .bak file" TOO late! I have tried other fixes to my problem and ended up [quoted text clipped - 24 lines] > still around Bruce or someone else can help! > Thanks in advance! Hi Bruce-glad to see ur still around-forgot we're in the same time zone. The folder is there in OE-empty-but dbx/bak file I need is not in the store folder or the recycle bin. Its in a temp folder on my desktop because it was in the original OE before I started "fixing" it a month ago. Will that make a difference? Can I just drag-or "move" or copy/paste it into the store folder? Thanks, > The size of OE is more or less irrelevant. The size of each folder is what > counts. Here is how to restore a bak file, (1), and import a single dbx [quoted text clipped - 118 lines] > > still around Bruce or someone else can help! > > Thanks in advance! Follow this method. If the OE folder tree already has a folder with the exact same name, and it is new and empty, skip ahead to that part. Not being able to see everything you have done and see your machine right now, you may have better luck if you rename the file on the Desktop to something new and create a folder in OE with the same new name. Open OE and create a folder with the *exact* same name as the one on the Desktop. Open the new folder and then close OE. (You must do this). Go to Windows Explorer and locate the Message Store folder for your OE identity, but don't open it. Click on the Desktop and drag the file from the Desktop in the right hand pane to the OE store folder in the left pane. Prompt - "Do you want to overwrite......."? Click Yes. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Hi Bruce-glad to see ur still around-forgot we're in the same time zone. > The folder is there in OE-empty-but dbx/bak file I need is not in the [quoted text clipped - 163 lines] >> > still around Bruce or someone else can help! >> > Thanks in advance! Sorry-just noticed "(2". Trying that now. Vern > The size of OE is more or less irrelevant. The size of each folder is what > counts. Here is how to restore a bak file, (1), and import a single dbx [quoted text clipped - 118 lines] > > still around Bruce or someone else can help! > > Thanks in advance! > The size of OE is more or less irrelevant. The size of each folder is what > counts. Here is how to restore a bak file, (1), and import a single dbx [quoted text clipped - 118 lines] > > still around Bruce or someone else can help! > > Thanks in advance! Hey Bruce-I'm hung up at #2;-(dont necessarily want to create another Identity-have too many already-will ask you about clearing them later)-but f/right now at #2: I already have the .dbx file dragged to my desktop_(fyi-I dragged it from the Store folder-even tho I have another one with the same name in one of the temp files that I created earlier. I'm gonna use this one that I dragged out of the Store folder for now tho.). U then say:"In the message store in Windows Explorer, click on the dbx file for the missing folder and drag it to the Desktop at the top of the folder tree."???--The dbx file is no longer IN the Store folder?-its already ON the desktop. Also not clear about dragging it TO the "Desktop at the TOP of the "folder tree"??--What/where is that? Thanks, Vern > > The size of OE is more or less irrelevant. The size of each folder is what > > counts. Here is how to restore a bak file, (1), and import a single dbx [quoted text clipped - 118 lines] > > > still around Bruce or someone else can help! > > > Thanks in advance! If the dbx file is already on the Desktop, skip that part. At the top of the folder tree is the folder tree in Windows Explorer. (Win+E key). After you create a folder in OE with the same name, you close OE and click on Desktop in Windows Explorer. This shows all the contents of the Desktop, (mostly icons), in the right hand pane. You grab the dbx file from there and drag it over to the Outlook Express folder, (message store), in the left pane. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Hey Bruce-I'm hung up at #2;-(dont necessarily want to create another > Identity-have too many already-will ask you about clearing them later)-but [quoted text clipped - 193 lines] >> > > still around Bruce or someone else can help! >> > > Thanks in advance! Pretty cool-never used the Win key before! Another snag tho: The OE Store Folder is nowhere to be found in the tree?!?? I created it and it's open & the dbx file iIS in the Windows Explorer folder but the Store folder is not anywhere in the tree-even after I click the Desktop at the top of the tree!?--that I can see anyway. Where would it be hiding?? Vern > If the dbx file is already on the Desktop, skip that part. At the top of the > folder tree is the folder tree in Windows Explorer. (Win+E key). After you [quoted text clipped - 199 lines] > >> > > still around Bruce or someone else can help! > >> > > Thanks in advance! The store folder is the Outlook Express folder that holds the dbx files. <Repost> Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Pretty cool-never used the Win key before! Another snag tho: > The OE Store Folder is nowhere to be found in the tree?!?? I created it [quoted text clipped - 256 lines] >> >> > > still around Bruce or someone else can help! >> >> > > Thanks in advance! I have the Store folder open but its not in the Tree-so that the dbx file can be dragged to it. Vern > The store folder is the Outlook Express folder that holds the dbx files. > [quoted text clipped - 259 lines] > >> >> > > I'm hoping somebody can now tell me how to retrieve the messages > >> >> > > from You do not open the store folder. You expand the path to it and then click on Desktop at the top of the folder tree. You cannot reproduce what is in this screen shot? http://i37.tinypic.com/optpu0.gif The Desktop icons and the dbx file will be in the right hand pane. You drag the dbx file to the Outlook Express folder. After you do, you will get the Overwrite prompt if you followed the directions correctly. (Created the folder in OE, opened it and then closed OE). SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA >I have the Store folder open but its not in the Tree-so that the dbx file >can [quoted text clipped - 308 lines] >> >> >> > > messages >> >> >> > > from What I'm saying is when I hit Win + E & the Explorer folder opens-there's NO store folder in the tree. Vern > You do not open the store folder. You expand the path to it and then click > on Desktop at the top of the folder tree. [quoted text clipped - 256 lines] > >> >> >> > Outlook Express Quick Backup (OEQB) > >> >> >> > http://www.oehelp.com/OEBackup/Default.aspx Did you enable Hidden Files and Folders? Third time I posted this. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > What I'm saying is when I hit Win + E & the Explorer folder opens-there's > NO [quoted text clipped - 303 lines] >> >> >> >> > Outlook Express Quick Backup (OEQB) >> >> >> >> > http://www.oehelp.com/OEBackup/Default.aspx Yes-it was already enabled. > Did you enable Hidden Files and Folders? > [quoted text clipped - 243 lines] > >> >> >> >> > Prompt - > >> >> >> >> > "Do you want to overwrite......."? Click Yes. I'm sorry, Vern. I don't know how to continue this thread. You said you already have a dbx file on the Desktop. The only way you can do that is to locate the message store first. The message store is in Windows Explorer. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. If you Copy/Paste it into Start Run, you should see the expanded Windows Explorer folder tree going right to that folder. The only thing that comes to mind is that you moved the message store to a different location. Perhaps on a different drive? Regardless, the path shown in Tools | Options | Maintenance | Store Folder is where it is located and it will be somewhere in Windows Explorer. I don't know what else to add. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > Yes-it was already enabled. > [quoted text clipped - 276 lines] >> >> >> >> >> > Prompt - >> >> >> >> >> > "Do you want to overwrite......."? Click Yes. OK-I searched within the tree-starting at the top-and found a folder named outlook express-not "store folder"-under My Computer/Local disk C/Program Files. When I open it it contains mostly msimm & dll files;-not the stuff that's in the OE store folder that I still have open. Is this the folder I should drag the dbx file from the right-hand pane to?-and then overwrite? Vern > I'm sorry, Vern. I don't know how to continue this thread. You said you > already have a dbx file on the Desktop. The only way you can do that is to [quoted text clipped - 231 lines] > >> >> >> >> >> > to > >> >> >> >> >> > the next step. OK-while waiting I decided to search for the folder using the path in Start/Run: C:\Documents and Settings\Vern\Local Settings\Application Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook Express --and I found it. HOWEVER-when I dragged the dbx file to it-it did NOT ask if "I wanted to overwrite?"-but I dropped it in anyway-CLOSED the folder-then re-opened OE but the folder was still empty. Now what? Vern > OK-I searched within the tree-starting at the top-and found a folder named > outlook express-not "store folder"-under My Computer/Local disk C/Program [quoted text clipped - 230 lines] > > >> >> >> >> >> > If > > >> >> >> >> >> > the What is the name of the folder that you are trying to get back into OE? What is the name of the dbx file? Are there any dbx files with (1) in the name? Any numbers in ()? What is the file size of the dbx file? After you created the folder in OE, did you open the new folder? SignatureRonald Sommer > OK-while waiting I decided to search for the folder using the path in > Start/Run: C:\Documents and Settings\Vern\Local Settings\Application [quoted text clipped - 6 lines] > > Vern |
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