Lost files in outlook.

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tallpaul - 30 May 2007 11:38 GMT

My Daughter checked outlook express the other day, then logged off it.
I went back on to outlook express the next day to check my messages and the
entire saved message files were missing, I mean the whole lot, not just one
or two messages, but all the inbox files, all my saved folders, sent items.
I went to system restore with the computer to see if the information could
be retrieved , but to no avail.
it is as though Outlook started again from when you setup the system from
scratch.
How can I retrieve the lost data if at all possible.
I have tried just about everything on the Microsoft help?

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Ron Sommer - 30 May 2007 12:44 GMT

Check your Recycle Bin.
All your folders should be there as bak files.
Look at the information in the red box:
http://www.oehelp.com/OETips.aspx#2

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Ronald Sommer

: My Daughter checked outlook express the other day, then logged off it.
: I went back on to outlook express the next day to check my messages and the
[quoted text clipped - 6 lines]
: How can I retrieve the lost data if at all possible.
: I have tried just about everything on the Microsoft help?

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Steve Cochran - 30 May 2007 16:00 GMT

OE may have reset the location of the message store. Search for *.dbx and
see here: www.oehelp.com/OETips.aspx#4 The files are hidden so you have to
enable showing hidden files and you also have to do an Advanced Search and
include hidden files in the search.

steve

> My Daughter checked outlook express the other day, then logged off it.
> I went back on to outlook express the next day to check my messages and
[quoted text clipped - 9 lines]
> How can I retrieve the lost data if at all possible.
> I have tried just about everything on the Microsoft help?

Reply to this Message