Receiving email problem

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NPA - 30 May 2007 14:14 GMT

I am told I have been sent several emails from one source over the past few
days but I have not received them. The sender is adament the email address is
right. I cannot see I have blocked the sender. Is there anything I can do to
look into this? How can I find whether the sender is blocked? What can the
issue be? Can this be overcome etc?

Many thanks

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Bruce Hagen - 30 May 2007 14:26 GMT

Blocked Senders would send the message to Deleted Items. Check message rules
for any that Delete it from server.

Send a message to this person and have them use Reply and see if you get it
and can narrow down the problem.

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Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

>I am told I have been sent several emails from one source over the past few
> days but I have not received them. The sender is adament the email address
[quoted text clipped - 5 lines]
>
> Many thanks

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Dapper Dan - 30 May 2007 15:40 GMT

Also, check with your mail server to ensure that they have not blocked the
message. Additionally, you may want to check the sender's address at SORBS
to see if they are not on a Blacklist.
(http://www.us.sorbs.net/lookup.shtml)

> Blocked Senders would send the message to Deleted Items. Check message
> rules for any that Delete it from server.
[quoted text clipped - 12 lines]
>>
>> Many thanks

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N. Miller - 30 May 2007 17:31 GMT

> Also, check with your mail server to ensure that they have not blocked the
> message. Additionally, you may want to check the sender's address at SORBS
> to see if they are not on a Blacklist.

Check the sender's *IP Address*; block lists do not block email addresses.
Also, one will need the IP address of the SMTP relay client transferring the
email to the provider's gateway mail server; that is the IP address which
will be compared with the block lists.

Signature

Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

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NPA - 30 May 2007 23:27 GMT

THANKS BUT HOW DO YOU CHECK THE MAIL SERVER? i HAVE CHECKED THe BLOCK SENDERS
LIST - NOTHING THERE.

> > Also, check with your mail server to ensure that they have not blocked the
> > message. Additionally, you may want to check the sender's address at SORBS
[quoted text clipped - 4 lines]
> email to the provider's gateway mail server; that is the IP address which
> will be compared with the block lists.

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NPA - 31 May 2007 12:36 GMT

Thanks - done this & still no email! How do I check mail server? What else
could it be? Thanks

> Blocked Senders would send the message to Deleted Items. Check message rules
> for any that Delete it from server.
[quoted text clipped - 10 lines]
> >
> > Many thanks

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Bruce Hagen - 31 May 2007 14:20 GMT

Call your ISP.

Signature

Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

> Thanks - done this & still no email! How do I check mail server? What else
> could it be? Thanks
[quoted text clipped - 19 lines]
>> >
>> > Many thanks

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