I continue to get error messages.  It comes in a small window "Outlook
Express" and says

"Your POP3 Server has not responded in 60 seconds.  Would you like to wait
another 60 seconds for the server to respond?  Account: no-spam Server:
pop.sttl.qwest.net"

The other, associated, error message comes in a small window "Outlook
Express" and says

"Some errors occurred while processing the requested tasks. Please review
the list of errors for more details."  The 'details' include:

"Your server has unexpectedly terminated the connection.  Possible causes
for this include server problems, network problems, or a long period of
inactivity.  Account: 'No-spam'.  Server: 'pop.sttl.qwest.net', Protocol:
POP3, port 110, secure(SSL): No, Error Number: 0x800CCC0F"

Now, the way I read that is that the qwest server has a problem.  Talking to
their representatives they want me to, 1) disable my Microsoft Firewall, and
2) reload Outlook Express.

Does this make sense?  I think they're really grasping for straws and the
suggestion to disable the firewall really seems off base.

This is an intermittant problem.  OE usually works fine so I don't see any
reason to 'reload' it, even if I knew how.  It does seem to have more
trouble if I have other screens open.

Your thoughts would be helpful.  Thank you very much.

Mike