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Windows Forum / Outlook Express / General Topics / August 2007

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Trying to compact Inbox causes OE to shut down

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Joe - 30 Aug 2007 23:20 GMT
Whenever I try to compact the Inbox I get the error message that the
"program has caused an illegal operation and will be shut down".  The
details are:

MSIMN caused an invalid page fault in
module DIRECTDB.DLL at 0177:06076bb1.
Registers:
EAX=00000000 CS=0177 EIP=06076bb1 EFLGS=00010246
EBX=0056ecf8 SS=017f ESP=0056ecc8 EBP=0056ed0c
ECX=0056ecf8 DS=017f ESI=01bd94d4 FS=689f
EDX=bffc9490 ES=017f EDI=01bd94d4 GS=0000
Bytes at CS:EIP:
83 78 60 00 75 07 8b ce e8 d9 e4 ff ff ff 76 0c
Stack dump:
800c0131 01bd8450 0607b671 01bd94d4 0056ecf8 0056f330 0056ed78 00000000
7ffb0000 00000000 00000000 00000194 00000210 00000000 046f6010 00000000

It seems to be able to compact all the other folders.

Any idea why OE keeps on with this criminal activity?
Bruce Hagen - 31 Aug 2007 00:27 GMT
Create a new local folder and move all your messages from the Inbox to that
folder, and then delete the current Inbox. Compact all folders when you are
done.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it.  A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
Signature

         Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

> Whenever I try to compact the Inbox I get the error message that the
> "program has caused an illegal operation and will be shut down".  The
[quoted text clipped - 16 lines]
>
> Any idea why OE keeps on with this criminal activity?
 
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