Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion GroupsWindows VistaWindows XPWindows MeWindows 98Windows 95Virtual PCInternet ExplorerOutlook ExpressWindows MediaSecurity
Related Topics
MS Server ProductsMS OfficePC HardwareMore Topics ...

Windows Forum / Outlook Express / General Topics / August 2007

Tip: Looking for answers? Try searching our database.

Recieving New Emails

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Michael - 31 Aug 2007 16:48 GMT
When I open Outlook Express and recieve new emails, some will show up as
"Unread" or "Highlighted" with an unopened letter icon (normal) and some show
up as "Opened" or already "Read" and not "Highlighted" with an opened letter
icon (abi-normal.) Any qlue as to what this is about? This started about a
week ago.
PA Bear - 31 Aug 2007 17:06 GMT
Are you referring to a name@hotmail.com or name@msn.com account?

Had you opened/read any of these messages on the web-mail page?
Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> When I open Outlook Express and recieve new emails, some will show up as
> "Unread" or "Highlighted" with an unopened letter icon (normal) and some
> show up as "Opened" or already "Read" and not "Highlighted" with an opened
> letter icon (abi-normal.) Any qlue as to what this is about? This started
> about a week ago.
Michael - 31 Aug 2007 17:22 GMT
no hotmail or msm. have not opened or read on web-mail page.
I use Road Runner from my cable system with CA Secuity Suite.
These "pre-read" emails can come to my approved folder or spam folder.

> Are you referring to a name@hotmail.com or name@msn.com account?
>
[quoted text clipped - 4 lines]
> > letter icon (abi-normal.) Any qlue as to what this is about? This started
> > about a week ago.
PA Bear - 31 Aug 2007 17:30 GMT
Are all of these messages in your Inbox?

Does the behavior persist in a new identity (File > Identities > Add new
identity)?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages.  Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".  More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption.  Disable it.  It provides no additional protection.
Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> no hotmail or msm. have not opened or read on web-mail page.
> I use Road Runner from my cable system with CA Secuity Suite.
[quoted text clipped - 15 lines]
>>> started
>>> about a week ago.
Michael - 31 Aug 2007 17:48 GMT
My anti-virus app. (Ca Secuity Suite) has had firewall problems. A tech last
week turned off email protection in my firewall settings. Then tiurned it
back on. That's when my problem started. Are you saying to go to my firewall
and turn off this protection there or somewhere else in my anti-virus program?

> Are all of these messages in your Inbox?
>
[quoted text clipped - 36 lines]
> >>> started
> >>> about a week ago.
PA Bear - 31 Aug 2007 18:25 GMT
Repost:
>> Are all of these messages in your Inbox?
>>
>> Does the behavior persist in a new identity (File > Identities > Add new
>> identity)?

Email scanning might be causing the problem, yes.  It provides no additional
protection and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> My anti-virus app. (Ca Secuity Suite) has had firewall problems. A tech
> last
[quoted text clipped - 52 lines]
>>>>> started
>>>>> about a week ago.
Michael - 31 Aug 2007 19:26 GMT
No, some emails come to my inbox and some to my anti-spam folder.
I can switch idenities and am not sure that it makes a difference.
I changed idenities and recieved an email to my anti-spam folder that
appeared to be "read" but I had not seen it before. Never touched it and was
in my inbox at the time.
I don't have Norton. I have CA Security Suite anti-virus software.
With this software I can turn off email protection in the firewall section
and in the anti-virus section. Where do you think the place would be to turn
email scanning off?

> Repost:
> >> Are all of these messages in your Inbox?
[quoted text clipped - 71 lines]
> >>>>> started
> >>>>> about a week ago.
PA Bear - 31 Aug 2007 19:45 GMT
> No, some emails come to my inbox and some to my anti-spam folder.

No anti-spam applications play nice with OE.  I recommend disabling or
uninstalling it.

> ...I have CA Security Suite anti-virus software.
> With this software I can turn off email protection in the firewall section
> and in the anti-virus section. Where do you think the place would be to
> turn
> email scanning off?

Start by disabling email protection in the AV module.  (I suspect that the
firewall's email protection doesn't really "scan" messages or attachments
themselves.)
Signature

~PA Bear

> No, some emails come to my inbox and some to my anti-spam folder.
> I can switch idenities and am not sure that it makes a difference.
[quoted text clipped - 95 lines]
>>>>>>> started
>>>>>>> about a week ago.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.