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Windows Forum / Outlook Express / General Topics / October 2007Message could not be displayed
I am getting the Subject message after I have moved a few new messages from the Inbox to their respective storage folders. I do not use OE for newsgroups only for mail. All MS Updates are current and there are no viruses on my machine. I store only one month's messages in the Inbox, and I doubt that there are more than 250 there at any time as I am regularly moving/deleting them. I also get the following error messages after moving or deleting a few Inbox messages: When I try to move a message to its storage folder I may get this message: The selected mesage(s)could not be moved. An error has ocurred. When I try to display a large storage folder I may get this message: There are no items in this view. Small storage folders can still be viewed, but when I try to go back to the Inbox the above message is displayed. Exiting Outlook Express and starting it up again clears all of these problems for a short time. It seems that all of the problems have the same root cause and they all started about a month ago. One more item: That is about the time that I switched from using an Administrator account full time to having a User account. I made this change by creating a new Administrator account and then demoting the old user account to non-administrator status. I suspect that this problem has been caused by a MS Update as OE has always worked perfectly in the past. Hope this information will add a bit to decoding the problem. Mac If the "Message could not be displayed" error also says "Out of memory" and "Low disk space" *and* if the problems go away temporarily after closing/reopening OE, please tell us! Otherwise... Your current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File > Identities > Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File > Identities > Manage Identities). To avoid such corruption in future: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.  Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ > I am getting the Subject message after I have moved a few new messages > from the Inbox to their respective storage folders. I do not use OE for [quoted text clipped - 29 lines] > > Mac "PA Bear" <PABearMVP@gmail.com> wrote in news:#$P$SlCGIHA.5328 @TK2MSFTNGP05.phx.gbl: Thanks for responding to my message. You said: "If the "Message could not be displayed" error also says "Out of memory" and "Low disk space" *and* if the problems go away temporarily after closing/reopening OE, please tell us!" Yes this is exactly the situation. Thanks for the suggestion of a damaged main identity. I had not thought of that. In the "Otherwise..." category you make a number of suggestions that I have already been doing, and a couple that I have not followed. From what I can tell from following the messages about this problem the folks who have tried all of these things are still experiencing the problem. The overall size of my e-mail folders is no larger than it has been in the past and none of the individual folders is larger than in the past, yet OE worked fine until a month ago. I have not changed the way I handle, store, delete, empty, compact or anti-virus. However, something has changed, and it seems to have recently changed for a number of other OE users also. I should also mention that my wife's XP machine which also has the latest MS Updates and which has also been recently switched to a non- Administrator account for normal activities does not seem to exhibit this problem. Her OE e-mail folders are much fewer and smaller than mine. I say "seem to exhibit" because her volume of messages received is small enough that if it takes a few deletes or moves to make the problem show up she might never get to that point before she finishes dealing with her new messages. I'll send her a bunch of messages and delete them to check this out further, and report the results. My thanks to all who are trying to get this annoying problem resolved. Mac To keep track of things, it helps immensely if you include all of previous message(s) in your replies to the newsgroup. Thank you. Leave you wife's OE out of this, please. Most OE users are NOT seeing this behavior AFAIK. Please review most of the exchange between Gary Brandenburg and me (PA Bear) in this thread: http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_fr m/thread/1580bf939a915741/020391860eea3b8b If you're sure you're experiencing the exact problem, your not alone. You might post a "Me, too!" reply to the thread (for statistical purposes), then keep your eye on the thread. If and when a resolution is found, I'll post about it in a reply to that thread. Please post any other questions about /your/ issue in replies to this thread. Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ > Thanks for responding to my message. > [quoted text clipped - 29 lines] > > My thanks to all who are trying to get this annoying problem resolved. <paste> PA Bear wrote: > If the "Message could not be displayed" error also says "Out of memory" > and [quoted text clipped - 60 lines] >> always worked perfectly in the past. Hope this information will add a >> bit to decoding the problem. One more thing: In my case it seems that the problem is very much an Inbox problem. I worked for an hour last night cleaning out old entries from my Sent folder subfolders with no problems. Went back to the Inbox, downloaded the new messages and the problem showed up when I deleted the second message. I believe that is all that I can contribute. I'll watch the Google Groups thread you suggest below for a solution. Thanks to all who are working on this. Mac > To keep track of things, it helps immensely if you include all of > previous message(s) in your replies to the newsgroup. Thank you. [quoted text clipped - 14 lines] > Please post any other questions about /your/ issue in replies to this > thread. Mac, please quote all of the previous post in your replies. Thanks. How many messages are in your Inbox currently? What is the size of each of the following files in your message store (http://www.insideoe.com/files/store.htm#storemain): Inbox.dbx; Folders.dbx; Sent Items.dbx; and Deleted Items.dbx? What is the total size of your store folder? ===== Accessing the MS newsgroups in Outlook Express Newsreader http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx Setting up Outlook Express to access Microsoft newsgroups http://www.michaelstevenstech.com/outlookexpressnewreader.htm Click on the following link to open this newsgroup in your default newsreader (e.g., OE): news://msnews.microsoft.com/microsoft.public.outlookexpress.general -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Signature~PA Bear > One more thing: In my case it seems that the problem is very much an > Inbox problem. I worked for an hour last night cleaning out old entries [quoted text clipped - 23 lines] >> Please post any other questions about /your/ issue in replies to this >> thread. Me Too! > To keep track of things, it helps immensely if you include all of previous > message(s) in your replies to the newsgroup. Thank you. [quoted text clipped - 113 lines] > >> always worked perfectly in the past. Hope this information will add a > >> bit to decoding the problem. This is exactly what is happening to me...this .just started over the last month..."Message Could Not Be Displayed"...Out of Memory or Low Disk Space (Neither of which are true)...Have to back out of Outlook Express and when I restart my messages are back again (for a while...then the same thing happens). My server tells me this is a Microsoft problem and they cannot help me. Any thoughts? SignatureSusan > If the "Message could not be displayed" error also says "Out of memory" and > "Low disk space" *and* if the problems go away temporarily after [quoted text clipped - 56 lines] > > > > Mac See my second reply in this thread: http://groups.google.com/group/microsoft.public.outlookexpress.general/msg/2ca91 ea034316efd Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ > This is exactly what is happening to me...this .just started over the last > month..."Message Could Not Be Displayed"...Out of Memory or Low Disk Space [quoted text clipped - 74 lines] >>> >>> Mac I'm getting a similar message. I'm getting "Message has not be downloaded". Now I know the message has been downloaded, I've read it and it's in my saved folder. This sometimes happens to new messages in my inbox. A lot of times, if I close and restart Outlook Express, these messages will be readable. At other times after I've restarted OE, messages will "disappear" from my inbox, but will reappear when new messages are downloaded. Steve > I am getting the Subject message after I have moved a few new messages > from the Inbox to their respective storage folders. I do not use OE for [quoted text clipped - 29 lines] > > Mac You may not have the same problem. Move all your messages that you want to save out of the Inbox and create a new one. Turn off e-mail scanning and follow up with a compact. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Outlook Express Quick Backup (OEQB): http://www.oehelp.com/OEBackup/Default.aspx SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > I'm getting a similar message. I'm getting "Message has not be > downloaded". [quoted text clipped - 43 lines] >> >> Mac |
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