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Windows Forum / Outlook Express / General Topics / October 2007Problem with address book
I hope this is the proper place to post this. If not I apologize and ask for help in getting this to the correct place. Without making any changes (that I am aware of anyway) I can no longer access the Windows Address Book. I get a message that the Windows Address book Cannot be opened and that it needs to be reinstalled. How? I can't find any instruction anywhere on how to do this and I've looked for several days. I keep getting sent to the same Knowledge Base and download areas than have nothing to do with the problem I find after reading the information. Can any one help? I can access the address book from a backup file called Christmascardlist.wab from outside the program but not from Outlook or Outlook Express directly. Thanks any one for suggestions.  SignatureJD Windows version? Is MS Office and/or MS Outlook also installed? ===================== Address Book Failed to Load, Outlook Express Is...: http://support.microsoft.com/kb/191946 Error Message: Address Book Failed to Load: http://support.microsoft.com/kb/269777 Outlook Express Address Book Does Not Load: http://support.microsoft.com/kb/274745 The Message Could Not Be Sent. Some of the Recipients for This Message Are Not Valid.: http://support.microsoft.com/kb/239135 Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ > I hope this is the proper place to post this. If not I apologize and ask > for help in getting this to the correct place. [quoted text clipped - 15 lines] > > Thanks any one for suggestions. PA Bear... Thanks for your help. I've since discovered that between the time I placed this contact request and your answer which was very prompt, and I thank you for that, that the version of 6.0 of Internet Explorer has been installed. I had en3xpected help from someone who knew I had a problem and decided that would fix it. Which it didn't. May I ask you for additional help solving the same problem, Address Book Cannot Open. Address book needs to be re-installed." I am running Windows XP Pro SP-2 with auto-update activated. Outlook Express 6.0 was crashing until I renamed the the dbx folders to old as suggested by one of the articles. Now Outlook Express works without crashing but I still cannot access the address book. The last instructions said it may need to be re-installed, but I can't find the program to re-install it. Is this what you suggest? If so, where do I go to find the program to re-install it. I've found it on the C drive but don't know where to get a copy to install. Any suggestions would be helpful. Again thanks.....thanks a lot for your fhelp. SignatureJD > Windows version? > [quoted text clipped - 31 lines] > > > > Thanks any one for suggestions. Answer the question in my first reply, please. Also see the various KB articles I cited. Signature~PA Bear > PA Bear... Thanks for your help. > [quoted text clipped - 70 lines] >>> >>> Thanks any one for suggestions. PA Bear, The answer to your question is I am running Windows XP Professional with Service Pack 2 installed. I read the articles you sent and did what it suggested when the article was for Internet Explorer 6.0. I'll review again. Again thanks. JD SignatureJD > Answer the question in my first reply, please. Also see the various KB > articles I cited. [quoted text clipped - 72 lines] > >>> > >>> Thanks any one for suggestions. Added information. The reference should be to Outlook Express not Internet Explorer in the last posting. The phone rang and I lost my train of thought. Sorry. Again, thanks. SignatureJD > Answer the question in my first reply, please. Also see the various KB > articles I cited. [quoted text clipped - 72 lines] > >>> > >>> Thanks any one for suggestions. Repost: >>>> Is MS Office and/or MS Outlook also installed? Signature~PA Bear > Added information. The reference should be to Outlook Express not > Internet > Explorer in the last posting. The phone rang and I lost my train of > thought. Sorry. Again, thanks. <paste> > The answer to your question is I am running Windows XP Professional with > Service Pack 2 installed. I read the articles you sent and did what it [quoted text clipped - 85 lines] >>>>> >>>>> Thanks any one for suggestions. PA Bear --- Thanks for all of the help. I re-read everything you sent in the first reply and redid a couple of the suggestions and now things are working O.K. I really appreciate the help. Again thanks a lot. JD SignatureJD > Repost: > [quoted text clipped - 93 lines] > >>>>> > >>>>> Thanks any one for suggestions. |
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