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Windows Forum / Outlook Express / General Topics / October 2007

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Link failure from OE6 to IE7

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Ed - 31 Oct 2007 12:18 GMT
The first time I use a link from OE6 to IE7, I get the error message "IE has
encountered a problem & needs to close...." And IE7 closes.  I then click on
the URL again, and IE7 comes up just fine. This seems to happen only the
first time I click a link after booting up.  The rest of the "session" I can
go from OE6 to IE7 without such a message, from different E-mails and to
different URLs. Suggestions?
Frank Saunders MS-MVP IE,OE/WM - 31 Oct 2007 15:32 GMT
> The first time I use a link from OE6 to IE7, I get the error message "IE
> has
[quoted text clipped - 5 lines]
> go from OE6 to IE7 without such a message, from different E-mails and to
> different URLs. Suggestions?

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

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Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
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