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Windows Forum / Outlook Express / General Topics / January 2008Outlook Express Not Responding
I was trying to setup a separate account on my PC for a visitor. I opened an Outlook Express account for the visitor and tried to have their ISP configure remotely. The ISP is Cox.net in Phoenix Az. When I try to open my account after the remote configure, I get the vistors Outlook Express page, it immediately trys to receive mail but I get the Outlook Error 0x800ccc0d message. then a "not responding" message next to the visitor name in the banner. I cannot get into tools to correct the ISP address error What is preventing you from getting into Tools? Have you tried when offline?  SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA >I was trying to setup a separate account on my PC for a visitor. I > opened an Outlook Express account for the visitor and tried to have [quoted text clipped - 4 lines] > message next to the visitor name in the banner. I cannot get into > tools to correct the ISP address error > What is preventing you from getting into Tools? Have you tried when offline? > -- [quoted text clipped - 16 lines] > > - Show quoted text - I cant get into OE tools because every time I try to open OE it goes into "Not Responding" mode. This happens even if I try work off line On Jan 29, 3:02 pm, "Bruce Hagen" <Nos...@mymail.invalid> wrote: > What is preventing you from getting into Tools? Have you tried when > offline? [quoted text clipped - 17 lines] > > - Show quoted text - I cant get into OE tools because every time I try to open OE it goes into "Not Responding" mode. This happens even if I try work off line See the reply from PA Bear. Also, if you open IE and select to work offline, can you get into OE? Send/Receive at startup may be why you can't get into OE. You can also disconnect the connection to the modem. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > <lo...@ptd.net> wrote in message > [quoted text clipped - 37 lines] > > - Show quoted text - Cant select work offline in OE as it goes immediately into Not Responding mode On Jan 29, 7:34 pm, "Bruce Hagen" <Nos...@mymail.invalid> wrote: > <lo...@ptd.net> wrote in message > [quoted text clipped - 36 lines] > > - Show quoted text - Cant select work offline in OE as it goes immediately into Not Responding mode __________________________________________ Separator needed as the OP is using Quoted Printable. __________________________________________ I asked if you could select Work Offline in Internet Explorer and then try to get into Outlook Express. Also, if you remove the connection to the modem, you will be offline. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA <snip> > __________________________________________ > Separator needed as the OP is using Quoted Printable. > __________________________________________ Not if you're running OE-QuoteFix! <eg> > <snip> > [quoted text clipped - 3 lines] > > Not if you're running OE-QuoteFix! <eg> Where can I get into OE-QouteFix On Jan 29, 8:43 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote: > Bruce Hagen wrote: > [quoted text clipped - 5 lines] > > Not if you're running OE-QuoteFix! <eg> Where can I get into OE-QouteFix _______________________________________ OE-QuoteFix: http://home.in.tum.de/~jain/software/oe-quotefix/ SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA <snip> > Where can I get into OE-QouteFix Get OE fixed (working) first, please, Lou. Then you can check out http://home.in.tum.de/~jain/software/oe-quotefix/ Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > <lo...@ptd.net> wrote in message > [quoted text clipped - 57 lines] > > - Show quoted text - I did go off line in Explorer. OE doesn't try to send/receive but OE goes right to not responding On Jan 29, 7:57 pm, "Bruce Hagen" <Nos...@mymail.invalid> wrote: > <lo...@ptd.net> wrote in message > [quoted text clipped - 58 lines] > > - Show quoted text - I did go off line in Explorer. OE doesn't try to send/receive but OE goes right to not responding _______________________________ See if deleting Folders.dbx in the message store helps, but read the consequences first. Consequences of deleting Folders.dbx: http://www.insideoe.com/files/store.htm#deldbx Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, delete Folders.dbx. A new Folders.dbx file will be created when you open OE. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > <lo...@ptd.net> wrote in message > [quoted text clipped - 92 lines] > > - Show quoted text - I deleted the folders.dbx. I still get not responding when I try to open OE. >>> What is preventing you from getting into Tools? Have you tried when >>> offline? [quoted text clipped - 23 lines] > Cant select work offline in OE as it goes immediately into Not > Responding mode If you do File | Work offline in IE, OE will open in offline mode by default, Lou. Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > lo...@ptd.net wrote: > >>> What is preventing you from getting into Tools? Have you tried when [quoted text clipped - 34 lines] > > - Show quoted text - Even when I go off line in explorer and OE doesn't try to send/ receive, OE goes immediately into Not Responding mode >> lo...@ptd.net wrote: >>>>> What is preventing you from getting into Tools? Have you tried when [quoted text clipped - 31 lines] > Even when I go off line in explorer and OE doesn't try to send/ > receive, OE goes immediately into Not Responding mode Start here: http://www.insideoe.com/problems/errors.htm#crash [As a ptd.net subscriber [I am, too!], it probably wasn't a good idea to use the cox.net remote configuration utility, Lou. Ideally, you would have created a new Identity for your visitor to use or simply asked him to access his name@cox.net account via webmail.] General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm. - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection. ~~ ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > lo...@ptd.net wrote: > >> lo...@ptd.net wrote: [quoted text clipped - 62 lines] > > - Show quoted text - I moved the folders from OE in windows explorer to a new folder on my desktop. OE is still not responding when I try to open it >> lo...@ptd.net wrote: >>>> lo...@ptd.net wrote: [quoted text clipped - 64 lines] > I moved the folders from OE in windows explorer to a new folder on my > desktop. OE is still not responding when I try to open it Proceed to the last section: "If you still cannot start OE, your Identity in the registry is probably damaged..." Source: http://www.insideoe.com/problems/errors.htm#crash Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > lo...@ptd.net wrote: > >> lo...@ptd.net wrote: [quoted text clipped - 76 lines] > > - Show quoted text - thank you all for your help IDForceOE fixed the problem VERY QUICKLY <snip> >>>>> Even when I go off line in explorer and OE doesn't try to send/ >>>>> receive, OE goes immediately into Not Responding mode >> >>>> Start here:http://www.insideoe.com/problems/errors.htm#crash <snip> >>> I moved the folders from OE in windows explorer to a new folder on my >>> desktop. OE is still not responding when I try to open it [quoted text clipped - 9 lines] > > thank you all for your help IDForceOE fixed the problem VERY QUICKLY Hallelujah! You're welcome and tanks for your feedback. Did you create a new identity for your visitor to use with his cox.net account or did you add his name@cox.net account to your identity, Lou? Have the settings changed for your name@ptd.net account in OE (Tools | Accounts | Mail | [ptd account] | Properties > Servers & Advanced tabs)? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ lou68@munge wrote: > I was trying to setup a separate account on my PC for a visitor. I > opened an Outlook Express account for the visitor and tried to have [quoted text clipped - 4 lines] > message next to the visitor name in the banner. I cannot get into > tools to correct the ISP address error |
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