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Windows Forum / Outlook Express / General Topics / January 2008

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Identity Problems

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Anna - 30 Jan 2008 16:50 GMT
Hi - I am using OE 6. I have two identities/email addresses.

I set them up separately but all of the emails are going into one identity -
how do I change this so both are going into each account?

Thanks!
Bruce Hagen - 30 Jan 2008 16:57 GMT
You set them up so you have to File | Switch Identity to go from one to the
other? If so, go to Tools | Accounts | Mail in each identity and make sure
the other is not listed.
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          Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

> Hi - I am using OE 6. I have two identities/email addresses.
>
[quoted text clipped - 3 lines]
>
> Thanks!
Anna - 30 Jan 2008 18:03 GMT
I thought I did but maybe I need to back track...

Thanks!

> You set them up so you have to File | Switch Identity to go from one to the
> other? If so, go to Tools | Accounts | Mail in each identity and make sure
[quoted text clipped - 6 lines]
> >
> > Thanks!
PA Bear [MS MVP] - 30 Jan 2008 17:37 GMT
If your email addresses are all "aliases" for one mailbox, you'll still need
Message Rules when using separate Identities.

Most families (an intentionally all-encompassing term) will have one Mail
Account with their one ISP subscription ($$/month for all).  Most ISPs
provide you with multiple Addresses for the Mail Account (e.g., Me@ISP.com,
You@ISP.com, etc.) but all of them "point" to the one mailbox.  As such,
each Identity will need to use Message Rules so that only mail addressed to
them is downloaded into their Inbox.

The following refers to two addresses, but you should be able to follow it
and amend for three or more.

Me@ISP.com and You@ISP.com are aliases for one Mail Account (mailbox).  In
the Identity associated with Me@ISP.com, create a Message Rule stating,
"Where To or CC contains You@ISP.com, Do not download it from the server"
and place this rule at the very top of the list.

Then create a similar rule for the Identity associated with You@ISP.com
directing any messages addressed to Me@ISP.com not to be downloaded from the
server.

Also see MVP Tom Koch's fine pages on using Rules:

Message Rules Tips
http://www.insideoe.com/tips/rules.htm

Why doesn't my rule work?
http://www.insideoe.com/faqs/why.htm#rules
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> Hi - I am using OE 6. I have two identities/email addresses.
>
[quoted text clipped - 3 lines]
>
> Thanks!
VanguardLH - 30 Jan 2008 19:33 GMT
> Hi - I am using OE 6. I have two identities/email addresses.
>
> I set them up separately but all of the emails are going into one
> identity -
> how do I change this so both are going into each account?

Does each identity have only 1 e-mail account defined within it?

Are the 2 e-mail accounts actually separate accounts or just aliases
to the same mailbox?  If they are aliases, you can never separate the
one mailbox from all aliases assigned to it.  At best, you can use a
rule that looks at the To/Cc headers to differentiate your e-mails.
You could also use a rule to check through which account (defined in
OE) the e-mail was received to move them to different inbox folders.
 
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