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Windows Forum / Outlook Express / General Topics / April 2008

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OE 6 sends outgoing messages twice

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jercof - 17 Apr 2008 20:44 GMT
When I send emails from Outlook Express, I get an error message, “The message
could not be opened from out Outbox folder…” etc., etc. However, after a few
seconds, the message does go out. BUT, the recipient receives the email
twice. I have 3 computers using the same email account. Two use XP and the
third uses Vista. The problem does not occur when using the computer with
Vista installed. How can I correct this?

I have tried both fixes outlined in http://support.microsoft.com/kb/175327.
No help there! There were no duplicate mail accounts; also the Outbox.dbx
file was not found. Any other suggestions?

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jerry

Bruce Hagen - 17 Apr 2008 20:55 GMT
Please stick to one thread. Close OE and delete the Outbox.dbx file as per
these instructions. Don't rename it.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it.  A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
Signature

          Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

> When I send emails from Outlook Express, I get an error message, “The
> message
[quoted text clipped - 9 lines]
> No help there! There were no duplicate mail accounts; also the Outbox.dbx
> file was not found. Any other suggestions?
zhyl@datanumen.net - 30 Apr 2008 10:19 GMT
> When I send emails fromOutlook Express, I get an error message, “The message
> could not be opened from out Outbox folder…” etc., etc. However, after a few
[quoted text clipped - 9 lines]
> --
> jerry
Hi,

After having tried various of methods without improvement, you can
have a try to use special utility to repair your Outlook Express dbx
file. I know one, called Advanced Outlook Express Repair.
Fortunately , It worked rather well for my corrupt Outlook Express dbx
files last time. I think it may be helpful to you. You can download it
from the following address .Its web address is http://www.datanumen.com/aoer/

Alan
PA Bear [MS MVP] - 30 Apr 2008 18:21 GMT
SPAM!

> After having tried various of methods without improvement, you can
> have a try to use special utility to repair your Outlook Express dbx
[quoted text clipped - 3 lines]
> from the following address .Its web address is
> ZZZ.datanumen.com/aoer/
Unknown - 30 Apr 2008 16:28 GMT
Shut down any virus scanning programs.
> When I send emails from Outlook Express, I get an error message, "The
> message
[quoted text clipped - 9 lines]
> No help there! There were no duplicate mail accounts; also the Outbox.dbx
> file was not found. Any other suggestions?
 
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