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Windows Forum / Outlook Express / General Topics / April 2008

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Cant delete OE emails

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Honeysweet - 21 Apr 2008 22:33 GMT
I have been having trouble deleting emails from my  Outlook Express.
I find that now I have to completely exit out of OE, and sometimes even
restart the pc before I can delete emails...and sometimes even that doesnt
work.
I can highlight them, but when I click delete, either in OE itself or on the
keyboard, it will just sit there.
Within the last day or so, I have also noticed that when I click the
"deleted items" folder, I cant get into it.
I get a message in the preview pane that says:

Folder could not be displayed
Outlook Express could not open this folder.
----------------------------------------------------------------------------
----

Possible causes are:

Low disk space.

Low memory.

Outlook Express
____________________________________________

I am however, able to get into all of my other folders within OE.

Anyone have any idea of why its doing this and how I can fix it? Ive way too
many emails just sitting here...

Thanks in advance!
Tarcia

~~Today's Thoughts~~
Be careful of the toes you step on today.
They could be attached to the a.s you
may have to kiss tomorrow.
Frank Saunders MS-MVP IE,OE/WM - 21 Apr 2008 22:43 GMT
>I have been having trouble deleting emails from my  Outlook Express.
> I find that now I have to completely exit out of OE, and sometimes even
[quoted text clipped - 26 lines]
> too
> many emails just sitting here...

Deleted Items is probably corrupt.
Go to Tools | Options | Maintenance | Store Folder and see where OE is
storing its data files.
Close OE.
Go to the store folder with Windows Explorer and delete Deleted Items.dbx.
With Win2K, WinXP and Win2K3 it will be a hidden file.
OE will build a new one when you reopen it.

If Deleted Items has messages you want to keep, instead of deleting it move
(not copy) it to an empty Windows folder.  Then use DBXtract on the old
Deleted Items.dbx.
DBXtract ($7): http://www.oehelp.com/DBXtract/
You can drag the recovered messages from the Windows folder back into an OE
folder in the Folder List in an open OE.

See  http://insideoe.tomsterdam.com/faqs/why.htm#cantdel

Signature

Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Honeysweet - 22 Apr 2008 00:14 GMT
Hi!
I did what you said and it works just fine now..
Thank you for your help...I sincerely appreciate it!
Have a Blessed Day!

Tarcia

> >I have been having trouble deleting emails from my  Outlook Express.
> > I find that now I have to completely exit out of OE, and sometimes even
[quoted text clipped - 44 lines]
>
> See  http://insideoe.tomsterdam.com/faqs/why.htm#cantdel
PA Bear [MS MVP] - 22 Apr 2008 00:06 GMT
1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future:

- Don't use Inbox or Sent Items to archive messages.  Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".  More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Disable email scanning by your anti-virus application.  It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> I have been having trouble deleting emails from my  Outlook Express.
> I find that now I have to completely exit out of OE, and sometimes even
[quoted text clipped - 26 lines]
> too
> many emails just sitting here...
Honeysweet - 29 Apr 2008 21:04 GMT
Hi!
Thank you for your help also!
Some of those things I did, and some others I hadnt done, but will do now...

Have a great day!

Tarcia

> 1a. Move any messages that you want to keep out of Sent Items and Deleted
> Items folders and into other local OE folders you've created for archiving
[quoted text clipped - 70 lines]
> > too
> > many emails just sitting here...
zhyl@datanumen.net - 27 Apr 2008 09:28 GMT
> I have been having trouble deleting emails from my  Outlook Express.
> I find that now I have to completely exit out of OE, and sometimes even
[quoted text clipped - 31 lines]
> They could be attached to the a.s you
>  may have to kiss tomorrow.

Hi,

Why not try Advanced Outlook Express Repair at http://www.datanumen.com/aoer/
?  It recovers several important Outlook Express dbx files for me and
is really helpful!

Alan
Honeysweet - 29 Apr 2008 20:59 GMT
Hi Alan,
Its was working after the first fix..then another folder did it..and now I
have it working..
thanks for your help also!

Have a great day!

Tarcia

On 4??22¨¨?, ¨¦???5¨º¡À33¡¤?, "Honeysweet" <HoneySwe...@Gmail.com> wrote:
> I have been having trouble deleting emails from my  Outlook Express.
> I find that now I have to completely exit out of OE, and sometimes even
[quoted text clipped - 31 lines]
> They could be attached to the a.s you
>  may have to kiss tomorrow.

Hi,

Why not try Advanced Outlook Express Repair at
http://www.datanumen.com/aoer/
?  It recovers several important Outlook Express dbx files for me and
is really helpful!

Alan
 
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