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Windows Forum / Outlook Express / General Topics / April 2008not receiving attachments
i run a program called " jv16 power tools " . when they send me an e-mail containing a new license ( attachment ) , i never receive it . i can send attachments to myself with no problem . does anyone have a clue as to why this is happening ? i'm running mcafee .( i know , it sucks ) but i've never had this problem before . xp pro sp 2 o.e. 6 i.e. 7 TIA , dick Do you receive the e-mail, but not the attachment? Or do you receive nothing? Does your, (yes, it sucks and I would get rid of it ASAP), McAfee program have a spam program with it? Disable it and turn off e-mail scanning as well.  SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA >i run a program called " jv16 power tools " . > when they send me an e-mail containing [quoted text clipped - 9 lines] > TIA , > dick hello Bruce . i receive nothing . i run mcafee security center i've looked but can not find the spam filter . ( if there is one ) thanks , Dick > Do you receive the e-mail, but not the attachment? Or do you receive > nothing? [quoted text clipped - 15 lines] >> TIA , >> dick What is the exact name of the McAfee program you are running? Any message rules that may affect this? Have you ever received any mail from jv16 power tools? Just to be sure they have your correct address. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA > hello Bruce . > i receive nothing . [quoted text clipped - 23 lines] >>> TIA , >>> dick " mcafee securitycenter " there are no message rules . i have received many e-mails from them but these were e-mails that did not have attachments . Dick > What is the exact name of the McAfee program you are running? Any message > rules that may affect this? [quoted text clipped - 28 lines] >>>> TIA , >>>> dick I don't see anything mentioned about a spam program in McAfee SecurityCenter. http://us.mcafee.com/root/package.asp?pkgid=113 Any chance Sovernet has a spam program running? Have you checked their Webmail site to see if there is anything there from jv16 power tools? https://corp.sover.net/webmail/src/login.php If there are no message rules, something outside of OE is responsible and it's hard to pinpoint what program is the culprit. SignatureBruce Hagen MS-MVP Outlook Express Imperial Beach, CA >" mcafee securitycenter " > there are no message rules . [quoted text clipped - 36 lines] >>>>> TIA , >>>>> dick Ask them to send emails to you only using Plain Text. Is the attachment available when accessing the message in your webmail page's inbox? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > i run a program called " jv16 power tools " . > when they send me an e-mail containing [quoted text clipped - 9 lines] > TIA , > dick thanks for the reply . where is my webmail page ? dick > Ask them to send emails to you only using Plain Text. > [quoted text clipped - 13 lines] >> TIA , >> dick You can log-in to your webmail page here: http://corp.sover.net/accounttools/ Signature~PA Bear > thanks for the reply . > where is my webmail page ? [quoted text clipped - 22 lines] >>> TIA , >>> dick thanks PA Bear , i appreciate your efforts and i learned something new . dick > You can log-in to your webmail page here: > http://corp.sover.net/accounttools/ [quoted text clipped - 24 lines] >>>> TIA , >>>> dick YW. Was the attachment available there? > thanks PA Bear , > i appreciate your efforts and i learned [quoted text clipped - 32 lines] >>>>> TIA , >>>>> dick the attachments were not there but knowing that is what i needed . thanks again , dick > YW. Was the attachment available there? > [quoted text clipped - 34 lines] >>>>>> TIA , >>>>>> dick |
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