Windows Forum / Outlook Express / General Topics / May 2008
Compacting msg NEED HELP, please
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AnnE - 02 May 2008 18:31 GMT Yep, I did a compact and lo and behold many emails are in a .bak file in my recycle bin. Sheesh. I did a restore and now they are in my Identies file (I saw them <G>) How do I get them back into my Outlook Express program? I have them listed not under The Inbox but a 2 subs below.
Outlook Express 6.00.2900.2180 (xpsp_sp2_rtm.
HELP!!! Thanks AnnE in MN who tried to find this info on MS website but by the time I could begin to find any info I was exhausted. I don't have the time to jump thru hoops on their site. Appreciate any help I can get from the most wunnerful people in this newsgroup.
Bruce Hagen - 02 May 2008 18:39 GMT The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below.
Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact
Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone
About File Corruption: http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Recovery tools:
If you are running XP/SP2, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files.
To restore a bak folder to the message store folder, first find the location of the Message Store.
Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.
In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store.
Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step.
First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx.
If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder.
If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop.
If you do not have bak copies of your dbx files in the Recycle Bin, then:
DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx
And see: http://www.oehelp.com/OETips.aspx#4
A general warning to help avoid this in the future:
Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
And backup often.
Backup and Restore:
http://www.insideoutlookexpress.com/backup/
And this good one click backup program.
Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Yep, I did a compact and lo and behold many emails are in a .bak file in > my recycle bin. Sheesh. I did a restore and now they are in my Identies [quoted text clipped - 8 lines] > I don't have the time to jump thru hoops on their site. Appreciate any > help I can get from the most wunnerful people in this newsgroup. AnnE - 02 May 2008 19:40 GMT Thanks for all this info, Bruce, I have printed it out but before I do anything I need to ask another question.
I have some emails in my AnnE box...it seems that the older ones are still there. The newest ones went into the .bak file in the Recycle bin. (which is now in my identities in Windows Exployer (heh, heh...had to leave that typo as it is fitting).
Should I still take my dbx file and drag it to the Desktop at this point? I'm confused as there are emails in both files. Some old, some new. (and very big)
I know what I didn't do this time...and that was to do that dern compacting OFFLINE. aarrrrgh. MS sure doesn't make it easy.
So? with 2 files containing emails, what am I missing here? I don't want to lose any emails in the processes or restoring all of this. I guess I could put all the emails that I now have in my AnnE folder into another folder, would that work?
AnnE in MN who didn't touch a thing while it was compacting but I was NOT offline. Bloated folders? How bloated? I don't have anything in my inbox folder, per se....nor do I have anything in my Sent folder as I move all of those to a "box" called Emails Sent before I do any compacting. Boo hoo, I just forgot to do all of this offline. aaaargh. It's difficult to remember EVERYTHING.
> The two most common reasons for what you describe is disruption of the > compacting process, (never touch anything until it's finished), or [quoted text clipped - 99 lines] >> site. Appreciate any help I can get from the most wunnerful people in >> this newsgroup. Bruce Hagen - 02 May 2008 20:01 GMT You have mail in an AnnE folder in the OE folder tree, but some is missing, correct? Create a new folder with a different name and drag the remaining mail to it. Then you can drag the AnnE.dbx file out of the message store and restore and rename the AnnE.bak file to AnnE.dbx.
Between the two folders you should have all your messages back and when you're done, you can combine the two, if it doesn't make for a folder too large.
Be sure to follow the restore procedure carefully.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Thanks for all this info, Bruce, I have printed it out but before I do > anything I need to ask another question. [quoted text clipped - 124 lines] >>> Appreciate any help I can get from the most wunnerful people in this >>> newsgroup. AnnE - 02 May 2008 20:40 GMT Yes, I had mail in my AnnE folder and yes, some were missing. I moved them all to another folder but when I go to identities I find that the file AnnE.dbx is still showing the same bytes but the folder I moved them to which is a "file name" of my last name (1).dbx. That's the file I moved the AnnE folder emails to. It also shows a ******.dbx file too.
So, Bruce, what do you consider too large? I can't seem to find any info about that.
The restore procedure was when I went to the Recycle Bin. Right? Is there another restore somewhere?
I have Outlook on this computer, maybe I should be using that from now on.. I have loved Outlook Express for years but..........
AnnE
> You have mail in an AnnE folder in the OE folder tree, but some is > missing, correct? Create a new folder with a different name and drag [quoted text clipped - 139 lines] >>>> site. Appreciate any help I can get from the most wunnerful people >>>> in this newsgroup. Bruce Hagen - 02 May 2008 20:53 GMT The size of a dbx file does not reduce in size when you move or delete messages. It is only reduced in size after you compact, which was interrupted. Hence, the same bytes.
I'm not sure what you mean by this:
It also shows a ******.dbx file too.
To restore, you go to the Recycle Bin and restore the files to get them back into the message store. The reason for dragging the corresponding dbx files out is because you can't have two files with the same name. IOW, you can't rename the bak file if the dbx file is present.
How large is to large? My first reply included that.
General precautions for Outlook Express:
Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.
After you are done, follow up by compacting your folders manually while working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}.
And backup often.
Backup & Restore: http://www.insideoe.com/backup/
This is a great two click program:
Outlook Express Quick Backup (OEQB) http://www.oehelp.com/OEBackup/Default.aspx
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Yes, I had mail in my AnnE folder and yes, some were missing. I moved > them all to another folder but when I go to identities I find that the [quoted text clipped - 153 lines] >>>>> Appreciate any help I can get from the most wunnerful people in this >>>>> newsgroup. AnnE - 02 May 2008 21:49 GMT Hi again Bruce,
Wouldn't the AnnE.dbx be empty after I've moved them to my other "made" folder? That was what I meant by *****.dbx which happens to be my last name and I didn't want to add that here. Sorry I wasn't being able to explain myself clearer.
You are saying that I can't rename the .bak file if the .dbx file is present and looking at the files in Explorer both are there (even tho I moved all of those emails to another folder. That's what I mean.
Sorry I didn't see the 100MB in the first post regarding how large. And I don't keep anything in my INBOX as the emails go into a sub folder. Many sub folders. Now, the SENT folder gets kinda heavy.
I'll figure something out. aaarrrgh. thanks for trying to help. AnnE
> The size of a dbx file does not reduce in size when you move or delete > messages. It is only reduced in size after you compact, which was [quoted text clipped - 208 lines] >>>>>> their site. Appreciate any help I can get from the most wunnerful >>>>>> people in this newsgroup. Bruce Hagen - 02 May 2008 21:57 GMT Like I said, the dbx file will show the same size, empty or not, until you compact.
If you have an AnnE.dbx file, and an AnnE.bak file, you can't rename the bak file to dbx while the other is still there. That is why you need to drag the dbx file out and /then/ rename the bak file to dbx.
You could just delete the dbx file and rename the bak file, but if something goes wrong, there is still a tool you can try to get the messages, but only if you save the file. That I why I suggest dragging it to the Desktop. Once the messages are recovered, you can then delete it.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Hi again Bruce, > [quoted text clipped - 219 lines] >>>>>>> site. Appreciate any help I can get from the most wunnerful people >>>>>>> in this newsgroup. AnnE - 02 May 2008 22:15 GMT Man, oh, man....I got something going on here that is @#$%^&*. I got the emails back into my AnnE folder. Then I decided to delete some in order to keep that file under 100MB. When I deleted the highlighted ones, the whole DERN folder of emails disappeared.
Now what? AnnE
> Like I said, the dbx file will show the same size, empty or not, until > you compact. [quoted text clipped - 240 lines] >>>>>>>> hoops on their site. Appreciate any help I can get from the >>>>>>>> most wunnerful people in this newsgroup. Bruce Hagen - 02 May 2008 22:22 GMT Is it in Deleted Items? Is there a + sign in front of Deleted Items? Open Deleted Items and drag it out.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Man, oh, man....I got something going on here that is @#$%^&*. > I got the emails back into my AnnE folder. Then I decided to delete some [quoted text clipped - 242 lines] >>>>>>>>> site. Appreciate any help I can get from the most wunnerful people >>>>>>>>> in this newsgroup. AnnE - 02 May 2008 23:22 GMT Nope, what happened was that I highlighted the emails I wanted to delete and then went to the Delete Icon to do it. I had only highlighted about 20 emails but they all disappeared.
AnnE
> Is it in Deleted Items? Is there a + sign in front of Deleted Items? > Open Deleted Items and drag it out. [quoted text clipped - 254 lines] >>>>>>>>>> hoops on their site. Appreciate any help I can get from the >>>>>>>>>> most wunnerful people in this newsgroup. AnnE - 02 May 2008 22:25 GMT Well, now I find that the AnnE.dbx contains 2,097,100 KB in there but I see no emails in OE under my AnnE folder. And the .dbx that I moved to my desktop is the smaller one with all the old emails in there. I vhant the newest ones.
Help! thanks AnnE who is getting ready to toss the computer out the window
> Man, oh, man....I got something going on here that is @#$%^&*. > I got the emails back into my AnnE folder. Then I decided to delete [quoted text clipped - 250 lines] >>>>>>>>> hoops on their site. Appreciate any help I can get from the >>>>>>>>> most wunnerful people in this newsgroup. Frank Saunders MS-MVP IE,OE/WM - 03 May 2008 02:18 GMT > Well, now I find that the AnnE.dbx contains 2,097,100 KB in there but I > see no emails in OE under my AnnE folder. And the .dbx that I moved to my > desktop is the smaller one with all the old emails in there. I vhant the > newest ones. That exceeds the 2 GB maximum on DBX files. You will have to use one of these tools to get the messages out: DBXtract ($7): http://www.oehelp.com/DBXtract/Default.aspx There is also a free alternative to DBXtract, though not for DBXpress: http://www.insideoe.com/resources/tools.htm#macallan DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx
 Signature Frank Saunders MS-MVP IE,OE/WM Do not reply with email
Bruce Hagen - 03 May 2008 02:31 GMT What Frank said.
Basically, you put 10 pounds of ?@#$ in a 5 pound bag.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
>> Well, now I find that the AnnE.dbx contains 2,097,100 KB in there but I >> see no emails in OE under my AnnE folder. And the .dbx that I moved to [quoted text clipped - 7 lines] > http://www.insideoe.com/resources/tools.htm#macallan > DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx PA Bear [MS MVP] - 03 May 2008 07:09 GMT <ROFL>
> What Frank said. > [quoted text clipped - 15 lines] >> Frank Saunders MS-MVP IE,OE/WM >> Do not reply with email AnnE - 03 May 2008 15:00 GMT thaks for the laffs, guys. I'll have to play around with this later. Too busy today. Not only that I cannot get my emails at all. lol
AnnE
> <ROFL> > [quoted text clipped - 22 lines] >>> Frank Saunders MS-MVP IE,OE/WM >>> Do not reply with email AnnE - 03 May 2008 15:28 GMT Well, you must know that I meant Thanks. lol I now have changed the name of one of the AnnE.dbxs to Anne(2) and then moved the huge file to the desktop. It worked. I now have my email retrieving back as in downloading from my ISP. <G> Seems it doesn't want to d/l msg. until it has room. Sheesh. Can I get more by using Outlook instead of OE?
Time to play. Again, thanks to all who helped. I'll have to visit Tom very soon. AnnE
> thaks for the laffs, guys. I'll have to play around with this later. > Too busy today. Not only that I cannot get my emails at all. lol [quoted text clipped - 27 lines] >>>> Frank Saunders MS-MVP IE,OE/WM >>>> Do not reply with email Bruce Hagen - 03 May 2008 15:38 GMT Compact your folders and then see if messages will delete. If not, create a new Deleted Items folder.
In the off chance that you are keeping messages you want to save in Deleted Items, (a garbage pail), move them to a local folder you create and then do the following.
With OE closed, find the DBX file for Deleted Items and delete it. A new one will be created automatically when you open OE.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
> Well, you must know that I meant Thanks. lol I now have changed the name > of one of the AnnE.dbxs to Anne(2) and then moved the huge file to the [quoted text clipped - 36 lines] >>>>> Frank Saunders MS-MVP IE,OE/WM >>>>> Do not reply with email AnnE - 05 May 2008 14:58 GMT I don't think I'm ready to do any deletions until I get my emails back in my AnnE folder. Well, I will delete a few each day as I get them tho. Thanks for all the tips. AnnE no comment on the O vs OE?
> Compact your folders and then see if messages will delete. If not, > create a new Deleted Items folder. [quoted text clipped - 47 lines] >>>>>> Frank Saunders MS-MVP IE,OE/WM >>>>>> Do not reply with email Bruce Hagen - 05 May 2008 15:04 GMT I have never used Outlook so I can't really say.
 Signature Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA
>I don't think I'm ready to do any deletions until I get my emails back in >my AnnE folder. Well, I will delete a few each day as I get them tho. [quoted text clipped - 49 lines] >>>>>>> Frank Saunders MS-MVP IE,OE/WM >>>>>>> Do not reply with email AnnE - 05 May 2008 16:58 GMT Well, you have made up my mind! I won't change either.
Thanks AnnE
>I have never used Outlook so I can't really say. >>I don't think I'm ready to do any deletions until I get my emails back [quoted text clipped - 52 lines] >>>>>>>> Frank Saunders MS-MVP IE,OE/WM >>>>>>>> Do not reply with email PA Bear [MS MVP] - 03 May 2008 16:38 GMT AnnE, to avoid such problems in the future, adhere to the following caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [removed in WinXP SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place.
- Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages), it provides no additional protection, and even Symantec says it's not necessary:
<QP> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </QP> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
 Signature ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
> thaks for the laffs, guys. I'll have to play around with this later. > Too busy today. Not only that I cannot get my emails at all. [quoted text clipped - 17 lines] >>>>> vhant >>>>> the newest ones. AnnE - 05 May 2008 05:46 GMT Had guests over the weekend and couldn't do anything much on the computer. See below..........
> AnnE, to avoid such problems in the future, adhere to the following > caveats: > > - Don't use Inbox or Sent Items to archive messages. Move them to > local folders created for this purpose. Did that a long time ago. Except my Sent folder is mucho larger than I like. But when I compact them I first move them to a file called Emails Sent. I hate it when it changes to TO: instead of my froms. <g>
> - Empty Deleted Items folder daily. I empty it IMMEDIATELY when I do a delete. There is never anything in my delete folder
> - Disable Background Compacting [removed in WinXP SP2] and frequently > perform a manual compact of all OE folders while "working offline". > More at http://www.insideoe.com/files/maintain.htm OFFLINE must be the secret. I almost always do that. That is until the last time. I forgot. arrrgh.
> - WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
> do not attempt to close OE via Task Manager or shutdown your machine > if Automatic Compacting is taking place. When compacting I do let it run. Now, when I see that drat business of compacting I sometimes say No. Then when I get tired of doing that, I compact.
> - Disable email scanning by your anti-virus application. It can cause > corruption (i.e., loss of messages), it provides no additional [quoted text clipped - 11 lines] > </QP> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 I use Trend Micro and do NOT scan emails.
Stay tuned and tomorrow I shall find more problems, I'm sure. <g> Btw, would Outlook instead of Outlook Express give me more "room"? Do you know?
AnnE in MN
> ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 [quoted text clipped - 22 lines] >>>>>> I vhant >>>>>> the newest ones. PA Bear [MS MVP] - 05 May 2008 07:16 GMT > ...my Sent folder is mucho larger than I > like. But when I compact them I first move them to a file called Emails > Sent. I hate it when it changes to TO: instead of my froms. <g> Why? How can you not know who sent the messages? You sent them! <wink>
>> - WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, >> and [quoted text clipped - 3 lines] > When compacting I do let it run. Now, when I see that drat business of > compacting I sometimes say No... Stop doing that! It may be the cause of your ongoing problems.
PS: If you compact all OE folders on a regular basis (i.e., at least once a week), you should never see Automatic Compacting.
 Signature ~PA Bear
> Had guests over the weekend and couldn't do anything much on the > computer. See below.......... [quoted text clipped - 80 lines] >>>>>>> I vhant >>>>>>> the newest ones. AnnE - 05 May 2008 14:55 GMT >> ...my Sent folder is mucho larger than I >> like. But when I compact them I first move them to a file called [quoted text clipped - 3 lines] > Why? How can you not know who sent the messages? You sent them! > <wink> In my SENT folder it shows who I send them To. Then when I move those emails to my Emails Sent folder, it changes to FROM. Doesn't that happen to you? I know who sent them, I vhant them to show who I sent them to.
>>> - WinXP SP2 only: Do not cancel Automatic Compacting, should it >>> occur, and [quoted text clipped - 6 lines] > > Stop doing that! It may be the cause of your ongoing problems. I will from now on. Sheesh, this happens far more than I like tho. Maybe I open my email program too many times during the day? Ya only get 100 times? Arrrrgh. I do that in a week. Yes, I close it down each and every time I am done with emails. lol
> PS: If you compact all OE folders on a regular basis (i.e., at least > once a week), you should never see Automatic Compacting. Ah, gee, who has time for that!!! But if you insist............. lol
AnnE thanks for the comments (I think)
>> Had guests over the weekend and couldn't do anything much on the >> computer. See below.......... [quoted text clipped - 92 lines] >>>>>>>> I vhant >>>>>>>> the newest ones. Ron Sommer - 05 May 2008 16:20 GMT All added personal folders will have the same column layout as the Inbox. My solution is to have a To column on the right. I don't use the Contacts Pane or leave the Folders Pane open.
 Signature Ronald Sommer
>>> ...my Sent folder is mucho larger than I >>> like. But when I compact them I first move them to a file called Emails [quoted text clipped - 112 lines] >>>>>>>>> I vhant >>>>>>>>> the newest ones. AnnE - 05 May 2008 17:02 GMT Oh gosh, I can't believe I didn't think of that. Anyhoo. being from the old school, I hate change. <g> My inbox is very short....I show attachment paper clip, From:, Subject, Date, and Size. Dats IT. And I do NOT use the Contacts Pane but I do leave the Folders Pane Open. I use that soooooooooooooooooo much.
AnnE in MN
> All added personal folders will have the same column layout as the > Inbox. [quoted text clipped - 142 lines] >>>>>>>>>> I vhant >>>>>>>>>> the newest ones. PA Bear [MS MVP] - 02 May 2008 20:58 GMT [Another point of view]
Why it happens:
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4) and http://support.microsoft.com/?kbid=918069 (Notes section under Resolution) ~~~~~~~~~~~~~~~~~~~ DBXpress (faster, more powerful, with even greater functionality) http://www.oehelp.com/DBXpress/Default.aspx ~~~~~~~~~~~~~~~~~~~~ Avoiding Such Corruption in Future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store.
- Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages), it provides no additional protection, and even Symantec says it's not necessary:
<QP> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </QP> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
 Signature ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
> Yep, I did a compact and lo and behold many emails are in a .bak file in > my recycle bin. Sheesh. I did a restore and now they are in my [quoted text clipped - 9 lines] > Appreciate any help I can get from the most wunnerful people in this > newsgroup. AnnE - 05 May 2008 17:07 GMT [not sure why my posts didn't show up late last nite but I copied and pasted it from my Sent folder. Hope it didn't mess up too badly. AnnE]
> [Another point of view] > [quoted text clipped - 15 lines] > - Don't use Inbox or Sent Items to archive messages. Move them to > local folders created for this purpose. *********************************************************
Had guests over the weekend and couldn't do anything much on the computer. See below..........
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:O0yADSTrIHA.2068@TK2MSFTNGP05.phx.gbl...
> AnnE, to avoid such problems in the future, adhere to the following > caveats: > > - Don't use Inbox or Sent Items to archive messages. Move them to > local folders created for this purpose. Did that a long time ago. Except my Sent folder is mucho larger than I like. But when I compact them I first move them to a file called Emails Sent. I hate it when it changes to TO: instead of my froms. <g>
> - Empty Deleted Items folder daily. I empty it IMMEDIATELY when I do a delete. There is never anything in my delete folder
> - Disable Background Compacting [removed in WinXP SP2] and frequently > perform a manual compact of all OE folders while "working offline". > More at http://www.insideoe.com/files/maintain.htm OFFLINE must be the secret. I almost always do that. That is until the last time. I forgot. arrrgh.
> - WinXP SP2 only: Do not cancel Automatic Compacting, should it occur, and
> do not attempt to close OE via Task Manager or shutdown your machine > if Automatic Compacting is taking place. When compacting I do let it run. Now, when I see that drat business of compacting I sometimes say No. Then when I get tired of doing that, I compact.
> - Disable email scanning by your anti-virus application. It can cause > corruption (i.e., loss of messages), it provides no additional [quoted text clipped - 11 lines] > </QP> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 I use Trend Micro and do NOT scan emails.
Stay tuned and tomorrow I shall find more problems, I'm sure. <g> Btw, would Outlook instead of Outlook Express give me more "room"? Do you know?
AnnE in MN
> ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 [quoted text clipped - 22 lines] >>>>>> vhant >>>>>> the newest ones.
> - Empty Deleted Items folder daily. > [quoted text clipped - 36 lines] >> Appreciate any help I can get from the most wunnerful people in this >> newsgroup. PA Bear [MS MVP] - 05 May 2008 17:31 GMT All of your posts showed up and are still available on the free MS newsserver, AnnE. You're accessing this newsgroup via the newsserver provided by your ISP (Comcast) which may only retain messages for 24 hours.
Accessing the MS newsgroups in Outlook Express Newsreader http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
Setting up Outlook Express to access Microsoft newsgroups http://www.michaelstevenstech.com/outlookexpressnewreader.htm
Click on this link to open this newsgroup using the MS newsserver: news://msnews.microsoft.com/microsoft.public.outlookexpress.general ~~ ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> [not sure why my posts didn't show up late last nite but I copied and > pasted it from my Sent folder. Hope it didn't mess up too badly. AnnE] <snip>
AnnE - 05 May 2008 20:03 GMT Sorry,..........it was too early in the A.M. (that was this morning <G>) and I didn't see that indeed it had arrived as a reply.
I'm really sorry about that. AnnE
> All of your posts showed up and are still available on the free MS > newsserver, AnnE. You're accessing this newsgroup via the newsserver [quoted text clipped - 17 lines] >> AnnE] > <snip>
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