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Windows Forum / Outlook Express / General Topics / May 2008

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Outlook Express sends two emails when I attach one or more picture

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Jeannie - 02 May 2008 23:20 GMT
If sending just a plain text message, only one email is sent.  If I put in
one or more pictures, two identical emails are sent to the recipient.  This
is a new thing - I don't know why it is happening.  I have looked at the
"break messages" and it is not checked.  Ideas?  Thanks.
PA Bear [MS MVP] - 02 May 2008 23:36 GMT
Disable email scanning by your anti-virus application.  It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> If sending just a plain text message, only one email is sent.  If I put in
> one or more pictures, two identical emails are sent to the recipient.
> This
> is a new thing - I don't know why it is happening.  I have looked at the
> "break messages" and it is not checked.  Ideas?  Thanks.
 
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