windows explorer opening wrong program link

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sunsetami - 01 Feb 2008 19:31 GMT

I downloaded a new program for my business, which downloaded and opens fine.
WHen I try using components within the program, as in adding new customers, a
box comes up "please wait while windows configures .... name of an old
program that has nothing to do with the new one.
Then a box comes up telling me the info needed is on a CD, for the old
program. I dont have a CD for that program anymore...

Anything i can do to change this?

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sunsetami - 01 Feb 2008 19:40 GMT

Its windows installer not explorer... sorry

> I downloaded a new program for my business, which downloaded and opens fine.
> WHen I try using components within the program, as in adding new customers, a
[quoted text clipped - 4 lines]
>
> Anything i can do to change this?

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Steve Winograd - 06 Feb 2008 04:23 GMT

>I downloaded a new program for my business, which downloaded and opens fine.
>WHen I try using components within the program, as in adding new customers, a
[quoted text clipped - 4 lines]
>
>Anything i can do to change this?

Use the Windows Installer Clenaup Utility to remove the entry for the
old program. It's available here:

http://support.microsoft.com/kb/290301

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