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Windows Forum / Windows 95 / November 2003

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Does not recognize hard-disk C: from boot diskette

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Jan - 23 Nov 2003 23:05 GMT
I need to create a boot floppy for Windows95 PC.

Neither the original boot diskette nor any other newly
created boot diskette (including from bootdisk.com) will
recognize the system hard drive C:. The CDROM's are being
recognized (and are identified by me as R: drive to
prevent conflict with harddisk).

This is ONLY a problem with boot diskettes. When booting
normally everything works OK: harddisks are recognized
and identified as C: and D:.

Who can help ?
Thanks !!
Jan
Ben Myers - 23 Nov 2003 23:24 GMT
The computer may be using drive overlay software.  Start the
computer and watch the screen closely for any special instructions
for booting from a floppy.  Some overlay programs use the
spacebar to stop the bootup while you insert the floppy.

Ben

> I need to create a boot floppy for Windows95 PC.
>
[quoted text clipped - 11 lines]
> Thanks !!
> Jan
Jeff Richards - 23 Nov 2003 23:28 GMT
What do you mean by 'booting normally'?

The boot process does not recognise hard disks, but partitions.  If the
partitions aren't seen as valid DOS partitions then drive letters won't be
assigned, regardless of whether the drives are working properly or not.  If
your normal boot procedure is loading a drive manager, such as EZ-BIOS, then
you have non-standard partitioning that will not be recognised unless the
drive manager software is loaded. This would usually apply where the drives
(or, in some cases, their predecessors) were installed in a machine that
could not handle large capacity hard drives, and therefore required the
drive manager software. If this is the problem, then there should be a
procedure for getting the drive manager software loaded.  For instance, you
might start the boot from the hard drive, interrupt it with a special key
after the software is loaded, and continue booting from the startup floppy.
Another possibility is that there is a procedure to create a startup floppy
with the drive manager software on it. It depends of which variety of drive
manager you are using.
--
Jeff Richards
MS MVP W95/W98

> I need to create a boot floppy for Windows95 PC.
>
[quoted text clipped - 11 lines]
> Thanks !!
> Jan
Jan - 23 Nov 2003 23:40 GMT
Dear Jef,
Thanks for the assistance. Your first part re partitions
I understand; your second part unfortunately not. My
system hard disk C: has never been changed so (probably)
factory-partitioned to be C:. Size is 2G (which should be
okay for Win95 to handle).
Still, normal boot my C: (and other) partition is
recognized; using manufacturer boot-floppy or
bootdisk.com created boot diskette does not recognize my
C: (nor D:).
In my config.sys I cannot find any line referring to a
harddisk- or partition driver, except
perhaps "fcbshigh=1"?
Thanks,
Jan

>-----Original Message-----
>What do you mean by 'booting normally'?
[quoted text clipped - 35 lines]
>
>.
Jeff Richards - 24 Nov 2003 00:34 GMT
The software for the drive manager is not loaded in CONFIG.SYS, but is
loaded as part of the boot process before the system starts looking at any
files. If it wasn't loaded like this, then it would never find the files to
load the driver from!

If this is the problem (and it's likely, but not for sure) then there should
be a message of some sort on screen immediately before the point where you
see the system processing DOS boot files. It seems from your comment, and
the fact that you are running W95, that the machine may be quite old - this
is what makes it likely that it needed a drive manager to handle a large
(and 2Gb was large in those days) hard disk.

If you boot to DOS from the startup disk that doesn't work and do FDISK
/STATUS then I believe that you will get a display indicating that the drive
is fully used, but there are no DOS partitions.  This would pretty much
confirm that drive management software is the problem.

Here is a description of the problem for XP - the issue is the same for any
operating system. It includes a good list of names that you might recognise
either at startup or somewhere in your system or amongst your CDs.
http://support.microsoft.com/?kbid=315679
Problems with Drive Overlay Programs in Windows XP
--
Jeff Richards
MS MVP W95/W98

> Dear Jef,
> Thanks for the assistance. Your first part re partitions
[quoted text clipped - 11 lines]
> Thanks,
> Jan
Jan - 24 Nov 2003 11:12 GMT
Hi Jef,
I appreciate your explanations, I better understand now.
However, I do not see why my system boots fine without
floppy, and when using any bootdiskette it fails to
recognize partitions.
Normal boot: all work fine, diskpartitions are recognized.
Checked in the BIOS: all settings and HDD identifications
are OK. I am using Maxtor HDDs.
When booting from diskette, the following happens:
- memory loaded
- harddisks (2) recognized
- cd drives (2) recognized
- boot floppy detected
(and then the loading of device drivers etc).
Only in this case the system then fails to recognize C:,
so I cannot access my C; drive.
Reading your "drive overlap" explanation, I would think if
this is the cause it should also occur at normal boot
(without floppy). So how can this be the cause ?
I will run the Maxtor SCSI software to check my HDD out.

Thanks again,
Jan
>-----Original Message-----
>The software for the drive manager is not loaded in CONFIG.SYS, but is
[quoted text clipped - 40 lines]
>
>.
Bill Starbuck - 24 Nov 2003 11:57 GMT
>I will run the Maxtor SCSI software to check my HDD out.

Why do you think this drive is SCSI? According to the Config.sys, no
SCSI driver is being installed. All of the SCSI-based systems I have
seen have to install a SCSI driver before they can boot from the
harddisk. (I am wondering if there are SCSI systems that are not like
this.)

Bill Starbuck (MVP)
Jeff Richards - 24 Nov 2003 19:55 GMT
The software for the drive manager is embedded in the boot sector of the
hard drive.  When you boot from the hard drive the software is loaded and
the partitions can be recognised. When you boot from floppy the hard drive
boot sector is not accessed, the software is not loaded, and the partitions
are invisible.

Now you have mentioned SCSI there is a set of entirely different
possibilities. Is this a SCSI drive?

The Maxtor drive manager software is called MaxBlast.
--
Jeff Richards
MS MVP W95/W98

> Hi Jef,
> I appreciate your explanations, I better understand now.
[quoted text clipped - 16 lines]
> (without floppy). So how can this be the cause ?
> I will run the Maxtor SCSI software to check my HDD out.
Jan - 25 Nov 2003 08:15 GMT
Jeff,
Your remark re: "The software for the drive manager is
embedded in the boot sector of the
hard drive", concerns me a little. The root reason for my
bootdiskette problem was that I need to do a full cleanup
of my harddisk (ie. format), and make a fresh
installation. When formatting C:, then this drive manager
software will also be erased ? Can I then still access my
drive ? What happens if after formatting the process is
stopped, can I then still boot from diskette and find this
drive manager to access my C; partition ?
Jan

>-----Original Message-----
>The software for the drive manager is embedded in the boot sector of the
[quoted text clipped - 33 lines]
>
>.
Jeff Richards - 25 Nov 2003 21:27 GMT
The drive manager certainly does complicate things, and you need to be
cautious.

Formatting affects partitions, not drives.  So if you booted from floppy and
didn't see any partitions (which is what happens if the drive manager isn't
loaded) then there's nothing to format, which is where your whole problem
started.

Once you are booted properly, whether from floppy or hard drive, the
partitions are visible and can be formatted.  The formatting process does
not affect the boot sector and does not interfere with the drive manager
software.  In fact, since the drive manager software is loaded and running,
it actually tries to protect itself from damage by trapping any attempt to
update the boot record.  Since it takes control so early in the boot
process, it's actually quite difficult to remove.

When you format C everything in the partition will be removed, but the boot
records are not touched. You will still boot by allowing access to the hard
disk first, but if you don't press the special key and continue booting from
floppy, the boot process will fail because it doesn't find an operating
system.  If you have confirmed that your boot floppy is working (with access
to the hard drive partitions), and that you have access to your CD for
re-installing DOS/Windows, and you have your registration ID and drivers for
your devices that need them, then you can reinstall Windows into the
partition you just cleared with the format.
--
Jeff Richards
MS MVP W95/W98

> Jeff,
> Your remark re: "The software for the drive manager is
[quoted text clipped - 8 lines]
> drive manager to access my C; partition ?
> Jan
Jan - 26 Nov 2003 15:23 GMT
Jeff,
A very clear description. It has been a great help to me
and for me to understandthe process better.
Once again, thanks a lot !
Jan

>-----Original Message-----
>The drive manager certainly does complicate things, and you need to be
[quoted text clipped - 40 lines]
>
>.
Ron Martell - 24 Nov 2003 18:37 GMT
>I need to create a boot floppy for Windows95 PC.
>
[quoted text clipped - 11 lines]
>Thanks !!
>Jan

Hi Jan.

Watch your screen carefully while you are booting the computer from
the hard drive, especially during the first stages prior to the
Windows 95 startup splash screen coming on.

If you are using a Drive Overlay (and your symptoms are the classic
ones for this situation) then you will see a message from the overlay
software come on the screen briefly just before the first Windows 95
startup screen shows.

It will mention the name of the overlay program, such as MaxBlast,
Disk Manager, or EZDrive; and should include instructions for booting
from a diskette such as:

"press the spacebar to boot from a diskette".

Good luck

Ron Martell     Duncan B.C.    Canada
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Microsoft MVP
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http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

Jan - 24 Nov 2003 20:37 GMT
YESS !!
Dear Ron and Jeff,
Apologies for being so boot-illitarite, but yes: this is
the explanation. Found the EZ-BIOS statement, and as Jeff
suggested, continued to boot from floppy, and then the
system will find its C: partition.
A great lot of thanks and keep on going !!
Jan

>-----Original Message-----
>
[quoted text clipped - 34 lines]
>
>Ron Martell     Duncan B.C.    Canada
Jeff Richards - 24 Nov 2003 21:12 GMT
Glad to hear that you got it sorted out.
--
Jeff Richards
MS MVP W95/W98

> YESS !!
> Dear Ron and Jeff,
[quoted text clipped - 4 lines]
> A great lot of thanks and keep on going !!
> Jan
anonymous@discussions.microsoft.com - 25 Nov 2003 20:02 GMT
>-----Original Message-----
>I need to create a boot floppy for Windows95 PC.
[quoted text clipped - 13 lines]
>Jan
>because there is one fuction of the boot disk to start
the pc in an emergecy once its started youre suppose to
correct the error
>.
 
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