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Steve - 18 Feb 2004 15:49 GMT

When I turned on my laptop I received a message that file
"VMM32.VXD" was missing and that I may have to re-install
windows 95. When I tried to use the setup disks I was asked
to supply the Product ID # from the Certificate of
Authenticity.
When I entered this number the program would not accept it.
I entered all the dashes needed. I called MicroSoft and
they gave me three new PI#s but none of them worked. I
tried no dashes, dashes and leaving spaces where the dashes
should have been. I tried caps on the OEM to no avail.
Microsoft will not offer any further help.
Any ideas?
Steve

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philo - 18 Feb 2004 21:35 GMT

> When I turned on my laptop I received a message that file
> "VMM32.VXD" was missing and that I may have to re-install
[quoted text clipped - 9 lines]
> Any ideas?
> Steve

it's been a while since i;ve installed win95

but IIRC you have numbers such as XXXXX-OEM-XXXXXXX-XXXXX

when you enter the numbers your option is to enter *only* the numbers...
there is no room for spaces, dashes or the letters "OEM"

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Kay Archer - 18 Feb 2004 23:20 GMT

> > When I turned on my laptop I received a message that file
> > "VMM32.VXD" was missing and that I may have to re-install
[quoted text clipped - 13 lines]
>
> but IIRC you have numbers such as XXXXX-OEM-XXXXXXX-XXXXX

Depending on the version, it could be xxx-OEM-xxxxxxx, but either
way only the numbers are entered into the blanks.

> when you enter the numbers your option is to enter *only* the numbers...
> there is no room for spaces, dashes or the letters "OEM"

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