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Windows Forum / Windows 95 / July 2004user.exe error
was online when some strange dialler kept on asking to be installed. No way to get rid of those pop ups. I cut off the internet connection and hit the reset button. After booting the active desktop was gone, but still able to restore. From that point on no application (incl. recycle bin, my computer, DOS mode, WIN explorer ...) won't start up. Error messages refer to user.exe and rundll32. Tried booting with the start disc inserted, but couldn't read A:\ Still have a bunch of important files on the HD, not to mention the entire Outlook (HD = 2GB total, split into two equal partitions, around 800MB free space. How would I be able to fix this and get hold of those files? Boot the computer with a Windows Starup Disk in drive A:. Then make copies on floppy disks of as your irrepalcable files (spreadsheets, letters, financial records). You can download a file splitting program from JoneSoft at www.ozemail.com.au to help you with the giant files. You can obtain a Windows Startup Disk at: http://www.bootdisk.com/ Also, the Ultimate Boot Disk will: Restore corrupt system files; Flash your PC bios; Scan your hard drive for viruses; Install or re-install Windows; Extract cabinet files from the Windows CD; Scan your hard drive for errors; Boot into the Windows graphical user interface; Run DOS disk utilities like Partition Magic or Ghost; Partition your hard drive; Backup your registry or transfer system files. 626kB. Windows 95/98/ME/NT/2000. Free at: http://www.startdisk.com/Web1/ubd/ubd.htm It looks to me as if you will have to reinstall Windows into a new empty folder. The following articles explain how to install Windows into a new folder: How to Reinstall Windows 95 to a New Folder [142096] http://support.microsoft.com/support/kb/articles/142/0/96.asp How to Install Windows 98 to a New Folder [193902] http://support.microsoft.com/support/kb/articles/193/9/02.asp However, before reinstalling Windows 98, you should first try running the System File Checker. Go to Start/Run and enter sfc. Information about reinstalling is also on www.windowsreinstall.com. Bill Starbuck (MVP) |
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