control panel crashes

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Peter - 27 Jan 2004 14:46 GMT

When I select the control panel it crashes,
and a fatal panel pops up. After this there is
no other option then to reboot.

I assume that some dll the control panel application
uses is incompatible. How do I find out which dll's
are used by the control panel application.
Or is there another way to fix this problem?

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glee - 27 Jan 2004 22:38 GMT

Click Start>Find>Files or Folders.
In the "Named" box, type:
*.cpl
and in the Look In drop-down box, select the C: drive.
Click Find Now.

Maximise the window and click on the heading "In Folder" to sort the files by directory. Look at the files listed in the \Windows\System directory.

Double-click each file in turn...if some work, but one of the files gives you an error, that Control Panel file is corrupt.

To fix the error you must replace the .cpl file by extracting a new copy from the Windows CD.

HOW TO: Extract Original Compressed Windows Files:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;129605

If none of the .cpl files work and they all give the error, they may be disabled in the Registry, or the Control.exe file may be damaged or corrupted by a virus, and must be replaced.

Description of Control Panel (.cpl) Files
http://support.microsoft.com?kbid9648

How to Troubleshoot Control Panel Issues in Windows
http://support.microsoft.com?kbid)9923

Signature

Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

> When I select the control panel it crashes,
> and a fatal panel pops up. After this there is
[quoted text clipped - 4 lines]
> are used by the control panel application.
> Or is there another way to fix this problem?

Reply to this Message