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Windows Forum / Windows 95 / February 2004trouble accessing a secure site
Today I tried to access a secure site with Netscape 4.79 and got an empty browser window. The padlock was locked and, after 15-20 seconds, the browser said "Document is done". IE 5.5 did not even claim to make contact with the site, it just kept a'looking. There was no message from the site and no other messages from the browser. When I telephoned the site, ETrade, their tech department said to disable my anti-virus and firewall software. I didn't. The tech did verify that the site address was correct. He also said that Win95 should be able to access the site. I do not have trouble accessing non secure sites, though I sometimes do get a message about updating my browser. My PC is Win95, 166 MHz with 48MB memory. Dialup internet connection. Browsers are Netscape 4.79 and IE 5.5. AntiVirus is Norton 1998 and the free Grisoft AVG; both are current. The firewall is ZoneAlarm 2.6.362. I believe that the software is as up-to-date as the operating system and hardware allows. It has been a year or more since I tried to access the site. Given the huge constraint of old software and hardware, is there some adjustment that I could make on my PC? Or will I have to use the phone for future transactions on the site? > Today I tried to access a secure site with Netscape 4.79 and > got an empty browser window. The padlock was locked and, [quoted text clipped - 23 lines] > PC? Or will I have to use the phone for future transactions > on the site? You may need 128bit encryption to access http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp > > Today I tried to access a secure site with Netscape 4.79 and > > got an empty browser window. The padlock was locked and, [quoted text clipped - 27 lines] > > http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp Not likely, as they are using IE 5.5 From the page you linked: "Internet Explorer 5.5 includes 128-bit encryption. If you already have Internet Explorer 5.5 installed, you do not need to upgrade your browser with the Internet Explorer High Encryption Pack."  SignatureGlen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > > Today I tried to access a secure site with Netscape 4.79 and > > got an empty browser window. The padlock was locked and, [quoted text clipped - 25 lines] > > You may need 128bit encryption to access http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp Not likely, as they are using IE 5.5 From the page you linked: "Internet Explorer 5.5 includes 128-bit encryption. If you already have Internet Explorer 5.5 installed, you do not need to upgrade your browser with the Internet Explorer High Encryption Pack." Signaturegood point... the only other thing i can think of is the security level may be set too high or that site isn't on the "allowed" list > > > Today I tried to access a secure site with Netscape 4.79 and > > > got an empty browser window. The padlock was locked and, [quoted text clipped - 33 lines] > need to upgrade your browser with the Internet Explorer High Encryption > Pack." Also, might be one of the issues here: http://www.mvps.org/inetexplorer/answers2.htm#secure_sites SignatureGlen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm Thanks for the help. IE is now able to connect with the secure site. The solution was to reset everything to the default value. It even connects after I select all the non default values that I wanted. The Netscape browser still does not connect with the secure site but will connect with other secure sites. I checked all the Preferences, nothing seemed wrong so I left the settings unchanged. Maybe the site doesn't work with non microsoft browsers. > > > Today I tried to access a secure site with Netscape 4.79 and > > > got an empty browser window. The padlock was locked and, [quoted text clipped - 39 lines] > high > or that site isn't on the "allowed" list See if anything here helps: http://www.mvps.org/inetexplorer/answers2.htm#secure_sites SignatureGlen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > Today I tried to access a secure site with Netscape 4.79 and > got an empty browser window. The padlock was locked and, [quoted text clipped - 23 lines] > PC? Or will I have to use the phone for future transactions > on the site? Thanks for the help and the interesting link. IE is now able to connect with the secure site. The solution was to reset everything to the default value. It even connects after I select all the non default values that I wanted. The Netscape browser still does not connect with the secure site but will connect with other secure sites. I checked all the Preferences, nothing seems wrong. Maybe the site doesn't work with non microsoft browsers. > See if anything here helps: > http://www.mvps.org/inetexplorer/answers2.htm#secure_sites [quoted text clipped - 30 lines] > > PC? Or will I have to use the phone for future transactions > > on the site? |
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