lost product key number

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ted - 04 Feb 2004 13:03 GMT

I had to do a full restore on my 1997 compaq computer.
I need to reinstall windows 95, but i have lost the product
key number

can any one help me?

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Jim Eshelman - 04 Feb 2004 15:54 GMT

> I had to do a full restore on my 1997 compaq computer.
> I need to reinstall windows 95, but i have lost the product
> key number
>
> can any one help me?

Call Microsoft Replacement Parts: 800-360-7561

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Jim Eshelman, MS-MVP Windows
Windows Support Center: http://aumha.org/
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Troubleshooting: http://aumha.org/a/tshoot.htm

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Jeff Richards - 04 Feb 2004 22:17 GMT

Since your OS was supplied by Compaq, not Microsoft, you should call Compaq,
with the serial number of the machine, and see if they can supply you with a
number. Otherwise, copies of W95, with a product ID, are available on Ebay.

If you haven't overwritten the previous system yet (even if you can't boot
it) then you may be able to recover the product ID. See:
http://personal-computer-tutor.com/abc2/v15/vic15.htm

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Jeff Richards
MS MVP W95/W98

> I had to do a full restore on my 1997 compaq computer.
> I need to reinstall windows 95, but i have lost the product
> key number
>
> can any one help me?

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Jim Eshelman - 05 Feb 2004 03:50 GMT

Jeff's right. My oversight.

> Since your OS was supplied by Compaq, not Microsoft, you should call
> Compaq, with the serial number of the machine, and see if they can
[quoted text clipped - 9 lines]
>>
>> can any one help me?

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