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Windows Forum / Windows 95 / March 2004URLMON.DLL Error message
Dear Helpful Individual, Still a novice at age 66 with my first computer and still Windows95. I'm getting an error message stating "URLMON.DLL" has caused an error. As I don't know what "URLMON.DLL is, I went into a search engine and entered "URLMON.DLL" hoping it would tell me. It didn't. However, it showed me there is a diagnostic tool..."PcDocRx OnCall" available for DLL problems. Two questions: 1) What may be causing the error message regarding "URLMON.DLL? 2) Would you suggest it would be safe to use the above mentioned diagnostic tool? Thank you, David This is a component of Internet Explorer. What version of the IE browser are you running? (If you don't know, go to http://aumha.org/mydetail.htm and copy off the screen the information that it gives about your computer, and paste the information into your response here.) Usually a repair reinstall of IE solves this. I'll wait for your response on version before going into details.  SignatureJim Eshelman, MS-MVP Windows http://aumha.org/ AumHa Forums: http://forum.aumha.org/ Fighting Parasites: http://aumha.org/a/parasite.htm Computer Health: http://aumha.org/a/health.htm Troubleshooting: http://aumha.org/a/tshoot.htm > Dear Helpful Individual, > [quoted text clipped - 9 lines] > Thank you, > David Here is the info you requested: When I click on "Help" and then Click on "About Internet Explorer" I find the following: IE Version: 5.50.4134.0600CO Cipher Strength: 128-bit Product ID: 52974-520-3494537-04381 Update Versions: q269368 This is a customized version of Internet Explorer When I go to http://aumha.org/mydetail.htm , I get the following info: Browser Name: Microsoft Internet Explorer Browser Version: 5.5 Browser & OS: 4.0 (compatible; MSIE 5.5; Windows 95; Hotbar 3.0) (Mozilla & Win32) Screen Resolution: 800 x 600 Color Depth: undefined Java Enabled: true Thank you for your interest. > This is a component of Internet Explorer. What version of the IE browser are > you running? (If you don't know, go to http://aumha.org/mydetail.htm and [quoted text clipped - 24 lines] > > Thank you, > > David if you have not done so ...go to control panel > add/remove items> select internet explorer and it should give an option to repair or remove...choose repair , reboot and see if it helps... > Here is the info you requested: > When I click on "Help" and then Click on "About Internet Explorer" I [quoted text clipped - 51 lines] > > > Thank you, > > > David If you get an "illegal operation" error message, click the "Details" button, and post back with the EXACT details word for word, up to but not including the memory registers, and when it is occurring. What programs are open and what are you doing. I would forget about the "diagnostic" program....most "find" all sorts of non-existent things but won't offer to fix them unless you pay. SignatureGlen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > Dear Helpful Individual, > [quoted text clipped - 9 lines] > Thank you, > David Here's the info you requested. This occurs when I'm on various websites. I'm connected to the internet via Road Runner cable modem. Websearch This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. WEBSEARCH caused an invalid page fault in module URLMON.DLL at 015 : 7029e7db. Registers: various numbers you state you don't need. The following is information regarding my computer: Microsoft Windows95 4.00.950 B When I click on "Help" and then Click on "About Internet Explorer" I find the following: IE Version: 5.50.4134.0600CO Cipher Strength: 128-bit Product ID: 52974-520-3494537-04381 Update Versions: q269368 This is a customized version of Internet Explorer Thank you for your advice on that "diagnostic" program. If you get an "illegal operation" error message, click the "Details" button, and post back with the EXACT details word for word, up to but not including the memory registers, and when it is occurring. What programs are open and what are you doing. I would forget about the "diagnostic" program....most "find" all sorts of non-existent things but won't offer to fix them unless you pay. -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > Dear Helpful Individual, > [quoted text clipped - 9 lines] > Thank you, > David Ahhh, WEBSEARCH. Your search page has apparently been hijacked by this unsavory app, and it is probably the cause of your error messages. Update your anti-virus app and then run a full-system virus scan. If you find WebSearch in Control Panel> Add\Remove Programs, select and uninstall it. Read here: http://doxdesk.com/parasite/CoolWebSearch.html and http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool, available here: http://computercops.biz/downloads-cat-14.html http://www.majorgeeks.com/downloads31.html http://www.zerosrealm.com/downloads/CWShredder.zip In addition, install Ad-Aware 6 free edition, start it, click its 'Check for Updates' link in the app to install updates, then use it to scan your system, and remove what it finds. Ad-Aware: http://www.lavasoftusa.com/support/download/ Install, update and run SpyBot Search & Destroy, scan your system, and then remove the items in RED only. SpyBot S&D: http://www.safer-networking.org/index.php?page=download Download, unzip, and run Hijack This from one of these locations: http://computercops.biz/downloads-cat-14.html http://www.majorgeeks.com/downloads31.html http://www.spywareinfo.com/downloads/tools/HijackThis.exe Unzip to a folder other than your Desktop or the Temp folder, doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log somewhere you can find it (Desktop, My Documents, or similar). Most of what it lists will be harmless or even required, so do NOT fix anything yet. Copy the log files and paste them into a new post at one of these forums: http://forums.net-integration.net/ http://computercops.biz/forums.html http://forums.spywareinfo.com/index.php?showforum0 http://tomcoyote.org/forums/ http://www.lavasoftsupport.com http://boards.cexx.org/ The folks there will tell you what to remove. SignatureGlen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > Here's the info you requested. This occurs when I'm on various websites. > I'm [quoted text clipped - 50 lines] > > Thank you, > > David And additionally, you're running Hotbar. Get rid of it! Go to the "Fighting Parasite" link in my signature and do the "Quick Fix" steps at the bottom of the page. This is important! HotBar and WebSearch are causing your problems - and they may have brought their friends! SignatureJim Eshelman, MS-MVP Windows http://aumha.org/ AumHa Forums: http://forum.aumha.org/ Fighting Parasites: http://aumha.org/a/parasite.htm Computer Health: http://aumha.org/a/health.htm Troubleshooting: http://aumha.org/a/tshoot.htm > Ahhh, WEBSEARCH. Your search page has apparently been hijacked by > this unsavory app, and it is probably the cause of your error [quoted text clipped - 103 lines] >>> Thank you, >>> David Thank you all (Eshelman, glee, Haggis, J.S.Sigler). The giving of your time and the sharing of your knowledge is appreciated more than a "thank you" can express! I'll let you all know how this and a couple of other problems turn out after sorting out all your instructions. David Ahhh, WEBSEARCH. Your search page has apparently been hijacked by this unsavory app, and it is probably the cause of your error messages. Update your anti-virus app and then run a full-system virus scan. If you find WebSearch in Control Panel> Add\Remove Programs, select and uninstall it. Read here: http://doxdesk.com/parasite/CoolWebSearch.html and http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool, available here: http://computercops.biz/downloads-cat-14.html http://www.majorgeeks.com/downloads31.html http://www.zerosrealm.com/downloads/CWShredder.zip In addition, install Ad-Aware 6 free edition, start it, click its 'Check for Updates' link in the app to install updates, then use it to scan your system, and remove what it finds. Ad-Aware: http://www.lavasoftusa.com/support/download/ Install, update and run SpyBot Search & Destroy, scan your system, and then remove the items in RED only. SpyBot S&D: http://www.safer-networking.org/index.php?page=download Download, unzip, and run Hijack This from one of these locations: http://computercops.biz/downloads-cat-14.html http://www.majorgeeks.com/downloads31.html http://www.spywareinfo.com/downloads/tools/HijackThis.exe Unzip to a folder other than your Desktop or the Temp folder, doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log somewhere you can find it (Desktop, My Documents, or similar). Most of what it lists will be harmless or even required, so do NOT fix anything yet. Copy the log files and paste them into a new post at one of these forums: http://forums.net-integration.net/ http://computercops.biz/forums.html http://forums.spywareinfo.com/index.php?showforum=30 http://tomcoyote.org/forums/ http://www.lavasoftsupport.com http://boards.cexx.org/ The folks there will tell you what to remove. -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm > Here's the info you requested. This occurs when I'm on various websites. > I'm [quoted text clipped - 52 lines] > > Thank you, > > David The URLMON.dll file is normally installed with Windows, but can be removed if Internet Explorer is removed. Re-installing the browser can bring the file back. My suggestion would be to update to, or reinstall, Internet Explorer to 5.5 with service pack 2 (sp2). It's the latest Internet Explorer for Windows 95. Microsoft doesn't have it for download anymore but evolt.org does, although it wouldn't install for me after wasting hours getting it do download! Against my better judgment I checked with on-disk.com as a Microsoft guru in this news group recommended and got the full install version of Internet Explorer 5.5 SP (service pack 2). To my surprise it installed perfectly and is running great on both Windows ME and Windows 95. You can find it at http://www.on-disk.com/ie55sp2.html > Dear Helpful Individual, > [quoted text clipped - 9 lines] > Thank you, > David |
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