Add/Remove program list dessapear

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Trinidad Latvel - 16 Mar 2004 12:23 GMT

If I open Add/Remove from Control Panel, there are no programs listed
anymore. The list was there yesterday, I just did uninstall Sound Studio
Pro, nothing else. All programs work OK, just that they are not listed
there. How can I restore the list?

Thanks for the help.

Trini.

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Alan Edwards - 16 Mar 2004 13:05 GMT

[crossposting removed]

All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool
http://support.microsoft.com/support/kb/articles/q240/3/48.asp

I have fixed several of these recently for others.
The problem will occur in these two situations:

1. The uninstall keyname for an application is greater than 63
characters.
Solution: Rename the keyname.
e.g. this is invalid
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234567890123456789012345678901234567890123456789012345678901234]

2. The DisplayName for the key is greater than 63 characters.
Solution: Shorten DisplayName
e.g. this is invalid
"DisplayName"="1234567890123456789012345678901234567890123456789012345678901234"

If you need a second opinion, export the key to a text file and email
it to me.

*** Note that the invalid entry that can cause this is not necessarily
connected with the ones missing so you must check all entries.

....Alan
-
Alan Edwards MS MVP W95/98 Systems

In microsoft.public.win95.general.discussion, "Trinidad Latvel"
<trinidadlatvel@hot.ee> wrote:

>If I open Add/Remove from Control Panel, there are no programs listed
>anymore. The list was there yesterday, I just did uninstall Sound Studio
[quoted text clipped - 4 lines]
>
>Trini.

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Trinidad Latvel - 16 Mar 2004 19:03 GMT

There's nothing listed under that key.
OK, it's not really big deal, but the question is if Internet Explorer is
not listed there and I need to do the 'repair IE', how I'll do that? There
is file 'fix IE.inf', will right-clicking and choosing 'install' do the job?

| [crossposting removed]
|
[quoted text clipped - 9 lines]
| Solution: Rename the keyname.
| e.g. this is invalid

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234
567890123456789012345678901234567890123456789012345678901234]

| 2. The DisplayName for the key is greater than 63 characters.
| Solution: Shorten DisplayName
| e.g. this is invalid

"DisplayName"="1234567890123456789012345678901234567890123456789012345678901
234"

| If you need a second opinion, export the key to a text file and email
| it to me.
[quoted text clipped - 17 lines]
| >
| >Trini.

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Hugh Candlin - 16 Mar 2004 19:36 GMT

> There's nothing listed under that key.
> OK, it's not really big deal, but the question is if Internet Explorer is
> not listed there and I need to do the 'repair IE', how I'll do that? There
> is file 'fix IE.inf', will right-clicking and choosing 'install' do the job?

To repair I.E.

Start => Run => Type MSINFO32 => Press [Enter]
Click on Tools => Select the "Internet Explorer Repair Tool" option

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Bill Starbuck - 16 Mar 2004 13:09 GMT

If you have backup copies of the Registry, you can try restoring a
copy of the Registry that you saved before you added Sound Studio Pro.

If you do not have backup copies of the Registry, there is nothing you
can do expect rerun Windows Setup program. There's a chance that Setup
can repair the damage.

Bill Starbuck (MVP)

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Andreas Kaestner - 17 Mar 2004 01:41 GMT

Trinidad Latvel (trinidadlatvel@hot.ee) schrieb/wrote:

> If I open Add/Remove from Control Panel, there are no programs listed
> anymore.

All Installed Programs May Not Be Displayed in the Add-Remove
Programs Tool (Q240348): http://support.microsoft.com/?kbid=240348

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Regards, Andreas | Please reply to the NG |
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here_and_there - 17 Mar 2004 13:58 GMT

>Trinidad Latvel (trinidadlatvel@hot.ee) schrieb/wrote:
>
[quoted text clipped - 3 lines]
>All Installed Programs May Not Be Displayed in the Add-Remove
>Programs Tool (Q240348): http://support.microsoft.com/?kbid=240348

But OP is saying NO programs are displayed. That seems to be a
different error to what your URL describes (which refers to program
names exceeding 63 characters). The OP had a (valid) list and the
list has "disappeared"

Reply to this Message

Alan Edwards - 17 Mar 2004 14:35 GMT

In microsoft.public.win95.general.discussion, here_and_there
<home@away.com> wrote:

>>Trinidad Latvel (trinidadlatvel@hot.ee) schrieb/wrote:
>>
[quoted text clipped - 3 lines]
>>All Installed Programs May Not Be Displayed in the Add-Remove
>>Programs Tool (Q240348): http://support.microsoft.com/?kbid=240348

>But OP is saying NO programs are displayed. That seems to be a
>different error to what your URL describes (which refers to program
>names exceeding 63 characters). The OP had a (valid) list and the
>list has "disappeared"

That happens. It can be all or some that don't appear.
In this case, the OP appears to have lost the Registry key entirely
(which also happens)

...Alan

Signature

Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

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Andreas Kaestner - 17 Mar 2004 17:51 GMT

here_and_there (home@away.com) schrieb/wrote:

>> Trinidad Latvel (trinidadlatvel@hot.ee) schrieb/wrote:
>>
[quoted text clipped - 7 lines]
> names exceeding 63 characters). The OP had a (valid) list and the
> list has "disappeared"

Nope. :) --> "ALL installed programs ..."

Even if there is only ONE bad entry, NO programs are displayed.

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Trinidad Latvel - 17 Mar 2004 13:43 GMT

Thank you all for your answers,
I did manage put most of the programs back there manually with TweakUI.
Thanks!

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