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Windows Forum / Windows 98 / Disks / File System / May 2004

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WINDOWS display problems

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ryan - 29 Apr 2004 14:10 GMT
I have just reinstalled windows 98 on my computer.  When
I go to display setting, it doesn't allow me to change
the 640x480 setting, and I only have 16 colors, or 2 as
an option.  Before the computer crashed I had 256 colors
and a higher resolution. Why won't it let me change the
resolution?  When I try to install AOL it says setup not
suggested, this program works best with 256 colors and a
higher resolution.  When installed its all distorted, but
I used that same CD before the computer crashed. Why
doesn't it recognize my super vga 256 color monitor? Why
does it give me only one option for resolution?  How can
I fix my display so that everything will work fine
again.  Thanks
philo - 29 Apr 2004 14:31 GMT
> I have just reinstalled windows 98 on my computer.  When
> I go to display setting, it doesn't allow me to change
[quoted text clipped - 9 lines]
> I fix my display so that everything will work fine
> again.  Thanks

yes...   you need to reinstall your video drivers
if you no longer have the cd that came with your video card...
go to the mfg's website or try www.driverguide.com
Ron Badour - 29 Apr 2004 14:36 GMT
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your display
adapter.  The display adapter in your PC is either a video card or a display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a MS-DOS
prompt and type:  Debug       and hit enter.  The screen will display a
flashing prompt next to a - sign.  Type:  DC000:35 (DC000:50 may also work)
and hit enter.  The name and possibly model of your display adapter should
appear on the right hand side of the screen.  To quit Debug, type Q and hit
enter.  If Debug is not helpful, you can try this program:  Advanced PCI
Info, available at:  http://www.upsystems.com.ua/support/alexmina/   If all
else fails, you will have to remove the computer case.  Look at where the
monitor plugs into the back of the case and then check that location inside
the case.  If there is a card there, you obviously have a video card and if
not, you have on board graphics.  Write down any information displayed on
either the card or the chipset on the motherboard.  Then use www.google.com
to search for the information.  Do not include all the data you found in one
search message--search on each piece individually.  If you include all the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to
see the information.  Be careful of static electricity as it can fry
components.  Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it.  Don't work
on carpeting since shuffling your feet on it can generate static electricity
after you grounded yourself.  Remove the one screw that holds the card in
place and using a rocking motion (left to right and back) and pull the card
straight out.

Once you have the right driver, install it through control panel, system,
device manager or through control panel, add new hardware, as appropriate.

Signature

Regards

Ron Badour, MS MVP for W98
Tips:  http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> I have just reinstalled windows 98 on my computer.  When
> I go to display setting, it doesn't allow me to change
[quoted text clipped - 9 lines]
> I fix my display so that everything will work fine
> again.  Thanks
anonymous@discussions.microsoft.com - 02 May 2004 22:01 GMT
>-----Original Message-----
>I have just reinstalled windows 98 on my computer.  When
[quoted text clipped - 11 lines]
>again.  Thanks
>.
Ron - 04 May 2004 05:01 GMT
>>-----Original Message-----
>>I have just reinstalled windows 98 on my computer.  When
[quoted text clipped - 13 lines]
>>
>>    

Your display card doesn't have the proper drivers so Windows is using
the software display mode. You need to install the drivers for your
video card. If you don't know the make/model of your card or it's not
already listed under Control Panel > System > Device Manager > Display
adapters, check your computer's manual. The manufacturer's website
should offer an up-to-date driver for download with directions on
installation.
 
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