See if this is it:
http://support.microsoft.com/?kbid=180257

Signature
Regards
Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo
> Hi
>
> all of a sudden my new menu has dissapeared so i am unable
> to create any new folders can someone tell me how i can
> get it to come back