CD ROM drive

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natasha - 11 May 2004 23:41 GMT

the CD ROM drive on my computer won't read any disks. A
yellow light comes on under the drive, but that's it. I've
tried more than one, just in case it was the disk itself,
but I always get an error message. Either "Device not
ready" or "No disk in drive." I looked in settings>control
panel>systems>device manager and it said that it was
running without problems.
any ideas on what's wrong with my CD ROM drive?

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Imayavaramban R (MSFT) - 14 May 2004 22:22 GMT

Hi Natasha,

The problem could be your CD-ROM drive or the MotherBoard, if not the
cables.

Again, it could even be a problem with the Operating System (Win 98 in this
case) itself.

To check whether it is an OS issue, try to boot the machine with a bootable
CD.( The Win 98 CD should do).If it boots up fine, then there is nothing
wrong with the drive. It should be a problem with the OS - You may have to
reinstall the CDROM drivers or reinstall the OS itself at times.

If it doesn't boot from the CD, then try cleaning the drive with a CD
cleaner (which is available with any computer vendor).

Also, reseat the CD drive cables and check out.

If that too doesn't work, try the CD drive in a different system, just to
isolate the issue between the device and the system.

Depending on that, you may have to replace the parts.

Please follow the above steps and post the results, so that we could
proceed based on it.

Thanks and Regards,
(Imay) Imayavaramban R

This posting is provided ?AS IS? with no warranties, and confers no rights.

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