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Windows Forum / Windows 98 / Disks / File System / May 2004

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Can't use my CD-ROM

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Alex - 20 May 2004 14:56 GMT
When I insert a CD program in my CD-ROM, my computer
doesn't recognize that it's there.  I went to Device
Manager and there is an yellow circle with an exclamation
point next to where it says:
"Mitsumi CD-ROM controller with double speed drive".
When I click it it say:
"not present, not working properly, or does not have all
the drivers installed"
It has the exclamation point and states the same problem
where is says "IDE Primary controller", "IDE secondary
controller" and "Standard Floppy Disc Controller":
I have Windows 98, what did I do to my computer and how
can I fix this?  
Ron Badour - 20 May 2004 15:03 GMT
Remove all the items with the ! and then reboot and let Windows redetect
them.

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Regards

Ron Badour, MS MVP for W98
Tips:  http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> When I insert a CD program in my CD-ROM, my computer
> doesn't recognize that it's there.  I went to Device
[quoted text clipped - 9 lines]
> I have Windows 98, what did I do to my computer and how
> can I fix this?
anonymous@discussions.microsoft.com - 20 May 2004 15:25 GMT
So I just delete the items with the !...it says that I
will delete the item from my system is that what I have to
do first? Then how do I rebot?
Thanks
>-----Original Message-----
>Remove all the items with the ! and then reboot and let Windows redetect
[quoted text clipped - 15 lines]
>
>.
Ron Badour - 20 May 2004 16:27 GMT
Yes you are correct.  Close device manager and reboot (restart) on the Start
button.

Signature

Regards

Ron Badour, MS MVP for W98
Tips:  http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> So I just delete the items with the !...it says that I
> will delete the item from my system is that what I have to
[quoted text clipped - 23 lines]
> >
> >.
Alex - 20 May 2004 17:56 GMT
I did it, but it wouldn't let me remove a few of things
that have a !  
It didn't let me delete the "IDE Primary controller", "IDE
secondary controller"
Then I restarted the computer and it's still the same, the
computer doesn't recongnize the CD-ROM.
When I click "my computer" it has the floppy disc drive,
the c and d drive but the CD is not being recognized.
Very frustrating...what do I do?   I don't want to have to
call a repair guy and pay $$$$
Thanks
Thanks>-----Original Message-----
>Yes you are correct.  Close device manager and reboot (restart) on the Start
>button.
[quoted text clipped - 28 lines]
>
>.
Ron Badour - 20 May 2004 18:25 GMT
Try removing them in safe mode (hold down the ctrl key after the memory
count on the boot screen).  If there is still a problem, tell exactly what
you are doing and what the computer does.

Signature

Regards

Ron Badour, MS MVP for W98
Tips:  http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> I did it, but it wouldn't let me remove a few of things
> that have a !
[quoted text clipped - 46 lines]
> >
> >.
pjp - 20 May 2004 21:18 GMT
Hate to say it but your lack of experience and knowledge is showing which
does equate to spending money to fix things. That's true for almost
everything now adays isn't it?

> I did it, but it wouldn't let me remove a few of things
> that have a !
[quoted text clipped - 63 lines]
> >
> >.
 
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