Hi Bob,
First step would be to backup any important data.
Next run a thorough scan of the hard drive. To do so Boot the
system with a Windows Startup Disk. At the A:\ prompt type
scandisk C: then press enter. Let Scandisk perform the standard
scan and a surface scan. When the surface scan is finished remove
the Startup disk and reboot the system.
If that comes up clean do a search for any installed SpyWare/malware/adware:
Ad-aware is a free multi spyware removal utility that scans
your memory, registry and hard drives for known spyware
components and lets you remove them safely. After installing
Ad-Aware make sure to run the update feature before scanning.
http://www.lavasoftusa.com/ For large amounts of installed
spyware and such, it may be necessary to run Ad-Aware several
times to clear them all.
More tools that will do the same.
CWShredder:
http://www.spywareinfo.com/~merijn/cwschronicles.html
Download Link:
http://www.spywareinfo.com/~merijn/files/CWShredder.exe
Spybot:
http://www.safer-networking.org/
SpywareBlaster:
http://www.wilderssecurity.net/spywareblaster.html
SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed. SpywareBlaster is
a non memory resident utility. It works by setting a "kill bit"
for the CLSIDs of spyware ActiveX controls, it prevents the
installation of any of them from a webpage.
For more information:
The Parasite Fight:
http://aumha.org/a/parasite.htm
Darnit:
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
If all this fails perform a clean boot.
How to Perform Clean-Boot Troubleshooting for Windows 98:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q192926
Please report back with your findings.

Signature
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
How to Configure Outlook Express for Internet News:
http://support.microsoft.com/default.aspx?kbid=171164
> I am working on a problem for a friend from church and
> have never encountered a problem such as the one about to
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>
> Bob
Bob Ninow - 03 Jun 2004 13:04 GMT
Thanks for the suggestions, but not a solution yet.
SCANDISK in DOS reportes errors that must be fixed in
Windows using SCANDSKW. Attempted using SCANDSKW within
Windows and errors that must be fixed after scandskw
completes are reported. The scan completes several hours
later because a thorough surface scan is required,
however the errors are not repaired. Attempted to use
Norton Disk Doctor from Norton Systemworks 2004
Professional and no disks are displayed when NDD starts,
not even the floppy.
Ran Spybot 1.3 and Ad Aware both found and repaired a few
problems.
Running out of ideas and patience. Microsoft's Knowledge
Base is next to useless for any Windows 98 issue. The
system being worked on does not have the horse power to
migrate to XP so that option is not available.
Thanks again!!
Bob
>-----Original Message-----
>Hi Bob,
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>
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Bert Kinney - 03 Jun 2004 14:23 GMT
Hi Bob,
Find the make and model of the hard drive and go to the
manufactures web site. Down load there hard drive diagnostic
software and run it. I don't put much faith in Norton products
these days.

Signature
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
> Thanks for the suggestions, but not a solution yet.
>
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> >
> >.
Murray - 06 Jun 2004 19:00 GMT
I have got the same problem with the same error, Bert
please post the steps on backing up data , never done that
before,
Rgds,
Murray
>-----Original Message-----
>Hi Bob,
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