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Windows Forum / Windows 98 / Disks / File System / June 2004

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Drive Not Accessible

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George - 15 Jun 2004 19:23 GMT
Suddenly I cannot use my CDRom. All I get is a message
saying "J:\is not accessible. The device is not ready".
Device Manager says it is working properly but it isn't? I
cannot load any new software now so I am really stuck.
Anyone got any suggestions please?
Jeff Richards - 16 Jun 2004 00:02 GMT
It is not unknown for a CD-ROM drive to simply fail. Check that the drive
cables are properly connected. Boot to safe mode and remove all CD-ROM drive
devices that you find.  Re-boot to safe mode and see if Windows installs
replacement drivers. Get a startup disk at www.bootdisk.com and boot with
it - is the CD-ROM drive detected and useable?  Install the drive in another
machine and confirm that it works OK there, and install a known-good drive
in this machine and ensure that it works OK.
Signature

Jeff Richards
MS MVP (DTS)

> Suddenly I cannot use my CDRom. All I get is a message
> saying "J:\is not accessible. The device is not ready".
> Device Manager says it is working properly but it isn't? I
> cannot load any new software now so I am really stuck.
> Anyone got any suggestions please?
George - 16 Jun 2004 18:43 GMT
Jeff

Thank you for your suggestions which have given the
following (mixed) results.

Cables ok. Removed CD Rom devices in safe mode and re-
booted in safe mode but Windows did not recognise the
device.

Tried booting with a startup disk from bootdisk.com. At
start-up it found the drive and re-assigned another drive
letter to it. However, the although the screen said
Windows 98 was starting, the process stopped at the A:\
prompt.

The good news is that by changing to the newly assigned
drive letter I could get DIR to read the CD in the drive
and hoped that meant the device was OK? I tried repeating
the process a few times. Mostly, but not always, I could
read the CD - but sometimes the system would hang for a
few seconds then I would get "not ready - abort, retry or
fail". Perhaps an transient mechanical failure?

The bad news is that I could not get windows to start at
all to test it properly. When I changed to the C:\ drive
and the windows directory all I got was a message "A
device or resource required by VFAT is not present or is
unavailable. VFAT cannot continue loading. System halted".
[Incidentally, my normal "start-up disk" which I have
never tried before now gives the same result]. Is this a
related problem or one for another newsgroup?

I do not have easy access to another PC or drive so I may
not be able to pursue your final suggestion for some time.
Meantime, is there anything you wish to add? Thanks.

>-----Original Message-----
>It is not unknown for a CD-ROM drive to simply fail. Check that the drive
[quoted text clipped - 11 lines]
>
>.
Jeff Richards - 16 Jun 2004 23:47 GMT
My original instruction was incorrect - after removing the device in safe
mode, re-boot in _normal_ mode and Windows should install new drivers. You
cannot boot to Windows from a boot floppy - the behaviour you saw was
correct. The testing you did with DOS is useful in indicating that the drive
is probably working, although it's possible that a transient error in DOS is
seen as a permanent error in Windows.

When Windows is running do Start / Run / Regedit.  Remove the NOIDE entry
(if it exists) from the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD
Signature

Jeff Richards
MS MVP (DTS)

> Jeff
>
[quoted text clipped - 56 lines]
>>
>>.
George - 17 Jun 2004 15:19 GMT
Jeff

Thanks for the explanation about using a boot floppy.

I used Regedit as suggested but do not seem to have
anything called NOIDE.

I shall be away until 20 June so can do no more until then
but if you have any further suggestions, please bear with
me - I am very happy to pursue all avenues. Thanks.

>-----Original Message-----
>My original instruction was incorrect - after removing the device in safe
[quoted text clipped - 69 lines]
>
>.
 
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